Josh Diamond Email & Phone Number

New York, New York, US

London, GB

New York, New York, US

• Recruited by former colleagues to build and lead a comprehensive Operations Department, complete with non-trading tools, ensuring seamless daily Operations and Management.
• Cultivated the Operations Team to manage onboarding new clients, Treasury, AML & KYC reviews and Margin Monitoring for Liquidity Firm.
• Drove the integration of the proprietary pricing system with Third-Party vendor software, enabling clients to utilize a Trading Platform.
• Developed company infrastructure including Standard Operating Procedures, Client Transaction Monitoring and Onboarding Process manuals.
• Established tools to revamp daily P&L reporting and daily Swap updates; constructed a streamlined process for email and phone trades.
• Produced monthly P&L reporting on clients and company; calculated revenue share for Introducers.

New York, US

• Sought after to lead Operations, Sales Support and Client Success teams on a new-to-market “launch your own Crypto Exchange” product.
• Identified and partnered with third-party vendors to incorporate software into exchange, including exchange technology, charting, payment services, liquidity solutions, AML & KYC providers.
• Built and customized exchanges through collaboration with front-end developers, improving cryptocurrency offerings.
• Trained and guided clients to launch their personal exchange, including KYC/AML solution implementation, incorporation and in back-office systems.
• United with Cryptocurrency Liquidity providers to publish orders to clients’ order book and start Shift Markets’ dark liquidity pool.
• Formalized Revenue and KPI reporting for Shift Markets and Shift Market clients

London, London, GB

• Strategically managed the Global Institutional Operations team of 12 across Israel, Hong Kong and Bulgaria including onboarding and servicing of Retail, Omnibus and White Label broker.
• Oversaw day to day operational efficiency management, ensuring department guidelines and procedures were updated and enhanced successfully.
• Successfully led 10 client firm acquisitions, performed due diligence review with intricate data integration, interfaced with potential firms, met tight deadlines and ensured correct cash movement between firms.
• Project Manager aligning business initiative and product line implementations including: CFD Trading launch, new FX products, new client user interfaces, new client pricing and execution updates.
• Generated volume, deposit metrics, revenue, and profitability analysis reports for Department Managers.
• Guided all reporting and regulation changes from NFA, CFTC, Dodd-Frank, EMIR, MiFID, and FCA; served as Division Liaison to internal and external auditors including NFA, Ernst & Young, and RSM.