Josh Dieleman Email & Phone Number

California, United States

Atwater, California, United States

Extensive experience managing multiple territories with annual revenue of 15-20 million dollars. Proven success in increasing margins on projects through change orders while maintaining a satisfied customer. Completing projects on time while maintaining 80 to 150 orders per year. Successfully anticipates issues with projects to prevent back charges and shortages. Communicates clearly with cross-functional teams, including management, district managers, and estimating to help improve territory revenue and win orders. Effectively trained and developed a new District Manager while maintaining results and sustained relationships with builders within the territory. Foster and strengthen customer relationships in order to improve sales and loyalty. Trained and mentored a new BSR hire by teaching Metallic programs, standards/procedures, spreadsheets, and metal building knowledge. Proactively shares knowledge with the Inside Sales Team in order to have a greater impact on the team and customer experience. Help check and book the work of the Inside Sales Team in the absence of the Building Services Manager.Key Contributions:▪ Increased sales of Northern California territory from 7 million per year in 2014 to beating a budget of 10.8 million in 2020. ▪ Maintained a key customer’s satisfaction with Metallic by developing standards & procedures that were not currently in place. These procedures guided the Drafting and Design team to produce fewer errors leading to retention of the builder and 1-2 million in annual revenue for the territory.

Modesto, California, United States

Modeler, 2014-2015Chosen by the Office Manager to develop a new position working on the highest complexity projects. Clarified purchase orders, worked closely with design and the customer while detailing the 3D models to create expedited drawings. Created bill of materials, shop drawings, and construction drawings with no checkers or oversight.Drafting Trainer, 2014Facilitated training of new hires in the drafting department. Developed training guides, procedures, and tools to ensure the continued success of detailers. Worked closely with each individual trainee to provide feedback. Delivered exit interviews upon successful completion of training to set expectations. Taught the culture, products, and skills required to succeed and supported ongoing development in role to new and existing employees. Quality Control, 2012-2013Selected to be Quality Control for the drafting team. Held weekly meetings with the President, drafting, engineering, and building managers to discuss errors made by the drafting team and collaborate on proposed solutions. Responsible for leading out solutions and new initiatives with the drafting team. Attending weekly IT meetings to discuss errors that were caused by the drafting program and reporting errors the team experienced. Prioritized and executed training and communication around program errors and IT issues to the department. Detailer, 2011-2013Responsible for creating the permit/construction drawings, bill of materials, and shop drawings. Communicated with design to come up with solutions to interference issues that may occur. Key Contributions:▪ Helped develop and implement new procedures for Tekla, new software for ABC in 2011▪ Created and executed the new position of Modeler▪ Trained and developed 6 new employees over a 6 month period