Joshua Dull Email & Phone Number

Melbourne, FL, US

Orlando, FL

Escalation point to our Reseller Partners. Responsible for assistance with day to day configuration items, managing EDI and API transactions, as well as the overall relationship with PlanSource and my aligned partners.

Orlando, Florida, United States

Supervise team of four client support specialists to ensure service levels are exceeded, escalation point for specialists, maintaining contractual expectations, utilizing software such as SmartSheet, SalesForce, and Five9 to create and track cases and monitor analytics.

Greater Orlando

Performing configuration and assisting our Premium clients with the functionality and use of the PlanSource BenAdmin platform. My duties include regular virtual meetings with client HR administrators and brokers, project management duties such as coordinating configuration and open enrollment projects, analysis of employee demographic factors to determine.

Orlando, Florida Area

I assist clients and brokers in navigating the complexity of the PlanSource platform, developing a deep understanding of benefits administration, Affordable Care Act, COBRA, Carrier billing discrepancy research, and new client transitions to the PlanSource Benefits Administration platform. I use multiple tools and programs to ensure our clients experience.

Orlando, Florida Area

Received client payments, compiled AR aging reports, performed collections on past-due invoices. Member of Philanthropy committee, which involves community involvement and fundraising. Projects include volunteering for the Pulse 1 year Memorial and fundraising for Feeding Children Everywhere.

Orlando, Florida Area

Coordinated outreach to over 50 veterans in the Orlando area. Created and maintained partnerships with various community organizations, Conducted veterans writing workshop in collaboration with the UCF Literary Arts Partnership, Facilitated 48 Oral History interviews with community veterans.

Altamonte Springs

Focus in human resources - data entry for personnel management systems such as Aloha and Plansource, tracking of data via Excel, research in upcoming DOL laws and amendments. Worked hand-in-hand with other departments such as training, development, and purchasing to grow and maintain restaurant locations.

Graduated with Honors in the Major, English Creative Writing. College of Arts and Humanities. On Dean's List consecutively since Spring 2014. President's list in Fall 2014. Awards included Excellence in The Florida Review and Outstanding Honors in the Major Thesis.

Orlando, Florida Area

Provided academic support and assistance to the population of 1,500+ enrolled student veterans with specific emphasis on first term transfer students. Assisted in the development and implementation of VARC programming. Special projects included two newsletter articles, a write up of 2014 Veterans Week which was used in FiPSE grant review, academic and.

Tucson, Arizona Area

Provided timely ground fuel support to military and civilian aircraft and vehicles. Managed Type I and III fuel hydrant systems. Performed quality control analyses on fuel and cryogenic samples. Managed bulk liquid oxygen and nitrogen storage, and performed cryotainer maintenance. Performed nighttime security checks on fuels and LRS properties, as well as.

Graduate Certificate, Technical And Scientific Communication, 4.0

Studied technical communication and editing: Subject material included design aesthetics, social semiotics, creating recommendation.

Bachelor’S Degree, English Creative Writing, 3.65

Activities and Societies: Student Veterans of America The Florida Review masthead 2014 UCF Book Festival 2015 UCF Book Festival Veteran's.

Liberal Arts And Sciences, General Studies And Humanities

While serving on active duty in the Air Force, I completed most general education requirements for a liberal arts degree at Pima. Classes.

General

I took English Comp, Criminal Justice, and Psychology 101 while still in my senior year of High School. I then took general courses to.