Josh Duncan Email & Phone Number

Phoenix, AZ, US

Phoenix, AZ, US

Oversaw the Talent Acquisition team for over 3 years, who supports nearly 100 branches across 16 states and growing. Support the regional markets with training, coaching, project management and more. Grew recruiting team from 4 recruiters to 9 recruiters and 4 coordinators within 2 years. * Managed day to day operations to ensure process and procedures are.

Atlanta, GA, US

• Served the Mountain West (AZ, UT and ID) and Storm Water divisions. Offered support to manufacturing plants in areas such as recruitment, employee relations, training, development and strategic planning. Liaised.
• Led the Human Resource functions within my areas to achieve a combined revenue of $210 million and $59 million EBITDA and a Year over year growth of 50% in revenue and 83% EBITDA.
• Developed Attendance policy for Utah, that resulted in 62% decrease in absenteeism and tardiness
• Championed the Organizational Health Index companywide survey, resulting in 95% completion rate in my areas and 82% overall division completion rate, which was the highest globally.
• Promoted engagement/culture and supported integration of acquired $50 million dollar company
• Designed and facilitated trainings to over 500 employees

Fargo, North Dakota, US

• Oversaw a team of Regional HR Managers throughout the country. Served as main point of contact for the Branch Support Center (Corporate) in areas such as employee development, performance management, engagement and.
• Conducted people strategy of Regional HR team, including strategic planning with leadership.
• Led trainings on strategic change initiatives and advised senior leaders throughout the company
• Promoted employee engagement and culture throughout the company by leading Employee Engagement survey creation and delivery to nearly 3000 employees.
• Led process improvement initiatives i.e., recruitment strategies, performance management improvements, culture and engagement initiatives and improved accountability with all employees.

Fargo, North Dakota, US

• Regional HR contact for the Southwest region’s 500 employees. Offered support to branches in areas such as recruitment, employee relations, career planning, training, development and strategic planning. Served a.
• Started Regional HR Management team outside of the corporate structure.
• Built relationships with schools, staffing agencies and networking communities in the SW region to strengthen recruiting efforts.
• Developed strategic plans for branches and analyzed trends for turnover, staffing and retention.
• Developed and delivered training to the Southwest region and advised leadership and front-line staff for employee relations issues, coaching and development, policy review and staff education.
• Marketed and helped create the annual engagement and culture survey for entire company.

Fargo, North Dakota, US

• Built the talent pipeline by developing external sources of talent, assessing talent to identify the very best, and partnering with leaders to attract high level talent to Border States Electric.
• Recruited for 97 branches across 18 states and sourced to locate passive candidates.
• Created and maintained relationships with internal customers (Leadership/employees) as well as external customers.
• Coached leadership on processes surrounding recruitment and developed relationships with schools, staffing agencies, and networking communities in region.
• Developed processes, tools and training to support managers in recruiting, assessment and selection.

Fargo, N.D., US

• Oversaw a team of recruiters responsible for all sourcing, scheduling and on-boarding of employees for entire company with staff in over 30 states.
• Started Talent Acquisition division within Human Resources department and managed day to day operations to ensure process and procedures were working effectively and efficiently.
• Coached managers on the process of evaluating candidates, interview techniques and system enhancements.
• Managed all aspects of recruiting strategy and resources reviewing cutting edge sources that could be worked into overall strategy specific to function as well as new future skills needed.
• Facilitated leadership and employee training related to interviewing, resume review and selection.
• Sourced candidates from major job boards; selected, interviewed and hired employees in collaboration with department managers; specifically, Director and above positions.

Sioux Falls, SD, US

• Planned and coordinated implementation of effective recruitment strategies and processes for all employees within the Fargo region. Managed the Talent Acquisition and HR Support team.
• Managed recruitment team responsible for nearly 2,000 new hires and nearly 800 internal transfers each year. Provided leadership to 14 direct reports, while encouraging career development.
• Created a leadership training program for managers to meet both core and job competency gaps.
• Developed internship program, which evolved from 4 interns to 50 interns in a 3-year time frame and partnered with HRIS to develop benchmarks/recruiter metrics. Collaborated with the President/Chief Nursing Officer to.

Sioux Falls, SD, US

• Provided strategic consulting to management and ensured effective delivery of services to organizational leaders. Primary contact for leadership for all Network clinics/hospitals. Built strong relationships with.
• Served as advisor to management and front-line staff for employee relations issues, coaching and training, policy review and staff development and education. Handled unemployment claims and participated in mitigations.

Sioux Falls, SD, US

• Worked within HR guidelines to recruit healthcare professionals, conducted interviews, provided strong communication with leadership and staff, coordinated and attended career fairs, maintained database and facilitated.
• Handled a case load of over 100 positions; developed interview guides and screened candidates.

Bloomington, MN, US

• Provided recruitment strategies to attract students to enroll in Associates and/or Bachelor’s degree programs. Worked with leadership to increase and maintain student enrollment.
• Responsible for recruiting potential students
• Achieved daily quarterly goals for recruitment and call volume
• Conducted campus tours
• Maintained relationship with students throughout their school life cycle
• Started DECA chapter within school

San Francisco, California, US

• Provided excellent customer service on a daily basis while maintaining integrity and honesty with achieving sales goals.
• Assisted customer with transactions
• Achieved daily, monthly and quarterly sales goals (Was in the top 3 for sales goals for the region Personal Bankers for 4 quarters)
• Mentored/Trained new employees
• Created schedules and supervised team of 10 direct reports

Provided financial, fundraising and office support to an independent Political Fundraising organization.* Maintained database, support website, handle financial contributions* Assisted clients in obtaining donations, coordinated fund-raising events, organized direct mailings, * Responsibilities included raising over 1.1 million per year for clientele.