Product Designer
CurrentWorking as a Product Designer in a multidisciplinary team alongside development, product, and business professionals. Also involved in cross-functional activities, supporting commercial tasks and facilitating Design Thinking workshops.Responsibilities:- Discovery for new features;- Hypothesis gathering and validation;- Interface prototyping;- Handoff with the development team;- Analysis of business, product, and design metrics.Results:- 50% increase in NPS- 90% reduction in support tickets related to platform inquiries- 30% reduction in discovery time