- Career goal: Cobol / JCL / IBM Mainframe Studies- Personal goal: MIDI and Music Programming Studies- Transition to new career path in Cobol/JCL/IBM Mainframe after 25 years in the Telecom industry.- Engineered API control of audio/video stream.- Developed MIDI interface for DAW/VST through Python.- Implement a website for hosting ChordPro (Perl) musicians sheets.

- Appointed by Sangoma Executives to newly created role building a conglomerate Tier 3 team from subsidiary T3 teams, initialize cross-training, identify employee improvements where needed, foster the Sangoma culture.- Facilitate between company/customer interactions, oversee daily activities of employees, utilize CRM's across acquisitions, SugarCRM, SalesForce, Attlassian.- Ensure reports, accurate customer issue replication outlined for developers, translate confidential engineering RFO's toward customer digestible RFO's.- Interface between departments, channel partners, and customers, looking ever fervently to balance between business and customer needs.

- Appointed by Director to lead STIR/SHAKEN implementation to FCC specifications and deadlines, spanning multiple SBC's, Core Voice Proxies, SIP/RTP servers.- Responsible for DevOps needs of CCaaS and UCaaS platforms via IaC methods.- Technology stack: Ansible, Kamailio, OpenSIPS, FreeSWITCH, ESL, MySQL, Nagios, SIP, WebRTC, Debian, Git, Postgresql, HAProxy, sngrep, tcpdump, Nginx, Redis, RabbitMQ, AWS, Terraform, UWSGI, Python, Bash, AWX, Elastic APM, Observability/ELK, Sentry.io, DataDog, Syslog-ng, Homer, Grafana, Atlassian/Jira, SIPp.- Draft standard operating procedures, devops deployment process, engineering datamaps, outlines, articles, for turnover teams.- Use best practice coding, pipelines, automation, troubleshoot issues, deploy patches, draft training materials, technical documentation, traces, bugs, errors.

- Software Switching: FreeSWITCH, FreePBX, FusionPBX, Asterisk, 3CX.- OS & CLI Utilities: Debian, CentOS, Ubuntu, Bash, Emacs, Git, Apache, Nginx, Bamboo CI/CD, tcpdump, Wireshark, tshark, sngrep- API'S & Events: Lua, XML, NodeJS, Perl, PHP, Python, Javascript.- Clouds & Database: AWS, GCP, Proxmox, postgresql, sqlite3, mysql/mariadb- Engineering Scopes: SIP / WebRTC / RTP for audio and video, conferences, queues, SMS, calling, PSTN gateways, fax, recording, transcribing, ASR/TTS. - Develop evolving curriculum for virtual and in-person training sessions.- Produce technical documentation in Confluence and Salesforce.

- Program FreeSWITCH & ESL interfaces via Lua, Python, Perl, PHP, JS, XML.- Develop solutions and configurations for a wide body of high availability scenarios.- Track SDL progress in Jira, review code, system logs, network pcaps, and CDR's.- Provide troubleshooting via, chat, email, phone according to SLA requisites.- Innate personal organization skills and environmental automation expertise.

- Showcase brainchild software to executive teams, spawn new approaches.- Develop AHK wrapper Metric Master to automate multi-window operations.- Develop AHK application RDS Password managing multiple remote interface login.- Performed start-to-finish documentation procedures for company analysis.- Assist with troubleshooting a plethora of computer, wifi, and peripheral issues.

- Program Knowledge Management pages with HTML, CSS, Javascript.- Program executables in Visual Basic to automate custom staff processes.- Program & automate attendance, inventory, via CODE39 / PDF417 / QR barcodes.- Manage Video Tele-Conferencing, ITV, and wireless Vocera communications.- Program and maintain database/configs for Nurse Call, Radio Paging, & Kiosks.

Owner/Operator/MaintainerOver 23 of experience in telecommunications. At the end of 2019, I hung up my hat on joshebosh.com in anticipation of my new site named joshua.tel, please stay tuned for functional front end... This is my personal playground where I tinker with back end programming languages and telephony engineering. Here are my favorites:EXPERTISE IN:Traditional and Computerized TelephonyLinux/Unix Command LineMicrosoft Windows AutomationEXPERIENCE IN:Web Real Time Communications and Session Initiation Protocol Learning Management Systems - Curriculum/Compliance/Training DevelopmentAudio/Video/Data Unified CommunicationsVirtualization and CloudMAVENRY:Bash, AutoHotkey, HTML5, CSS, Python, Java, Javascript, Lua, G-Suite, AWS, Google Cloud, Azure, git,

Program & supervise database auditing of telecom equipment, facilities, circuits.Engineer C# templates for facilitating auto population of orders & assignments. Draft internal use Technical Manuals for proprietary Sparks software.Submit regular & periodic reports to executive, management, engineering teams.

Developed curricular materials teaching a wide body of knowledge in IT and telecom programming, concepts, laws & policies. Drafted HTML/CSS/JS tutorials.Taught how to appropriately analyze problems, utilize applications for penetration protection, and demonstrate cyber security confidence through ethical hacking.

Engineered and managed educational institutes with local CMS systems, Performed database migrations and upgrades for schools and training centers.Rogue software analysis, forensic removal of contagions undetected by antivirus.Functioned as emergency technical representative to local telecom firms.

Performed fiber optic and copper installation, splicing, end point termination, acceptance testing, and life cycle system support for agencies like National Oceanic Atmospheric Administration, Bailiwick, Kroger.Equipment installs and upgrades for numerous other federal and corporate entities and local businesses.Accomplished assignments not limited to, Point Of Sales, Automatic Call Distribution, Interactive Voice Response Systems, Private Branch Exchange, Content Management Systems.

Programming experience not limited to E911, multiplexers, switches, routers, bridges, Centrex, Cisco, Juniper, Fujitsu, Adtran, Nortel, Calix, ADSL, T1′s, DS3′s, fiber-mux, data circuits, transceivers, DWDM, Sonnet, OTDR, DSP965.PBX experiences not limited to E911 call center installations, upgrades, and troubleshooting for the Army, Air Force, police, fire, rescue, airport, universities, and others.Various tasks performed in central offices, customer call centers, residential installations, field repairs, business premises.Remote monitor critical off premise extensions, modules, enterprise data circuitry, DSL ports, and federal analog circuits.Instructed subordinate/superior colleagues on standard operating procedures of newly integrated systems.

Programmed analog and digital switchboards, encrypted communications.Wrote a Technical Manual teaching junior Marines how to perform switching duties.Directed numerous multiple member teams in various training evolution, operation exercises, large scale deployments, in support of communication systems throughout the world.Instructed, supervised, and evaluated all personnel in the procedures of installation, operation, maintenance, monitoring, and troubleshooting for all related switching equipment and cabling networks.Established global voice and data circuits through satellite networks, ground mediums, and radio pathways.

First professional job in the telecommunications industry where I gained considerable skills in the foundations of telephony.Proficiency in the use and configuration of computers and peripherals.

Installed and Cat5 and Cat3 for computer and voice, and maintained network servers and clients for 100 room hotel, for both guest and staff.