As a self-employed research analyst, I have immersed myself in the intricacies of financial markets, focusing on trading patterns for indices like NQ and ES. My work involves not only analyzing data but also crafting strategies to maximize returns while managing risks. I have successfully developed and maintained tools that track performance, using insights to improve trading outcomes. This experience has honed my skills in data analysis, risk management, and decision-making under pressure.• Analyzed financial markets and trading patterns for NQ and ES through Topstep brokerage. • Utilized advanced data analysis techniques to inform trading decisions, achieving consistent returns. • Developed and maintained spreadsheets and dashboards to track and report trading performance. • Conducted risk assessments and implemented data-driven strategies to minimize losses and maximize gains.

In my role as a Senior Data Processor, I led a team dedicated to ensuring data compliance and optimization for online retailers. By refining processes and scripts, I improved data accuracy and enhanced team efficiency. My ability to manage and analyze large datasets allowed me to support revenue growth and ensure that targets were consistently met.• Ensured revenue and reporting were up to date, meeting monthly targets. • Managed and edited Python scripts to solve complex tasks, improving data accuracy by 20%. • Analyzed customer systems to ensure clean, compliant data, supporting data optimization for retailers. • Led a team of seven, organizing workloads and enhancing team efficiency by 15%.

Overseeing a franchise within a logistics company, I managed end-to-end customer journeys, from first contact to the creation of bespoke solutions. This role involved significant leadership responsibilities, as I supervised a team and oversaw complex challenges such as conflict resolution and credit control. My efforts contributed to a 30% year-over-year growth and a 25% improvement in customer satisfaction scores.• Oversaw customer journeys from prospecting to solution creation, driving a 30% YoY growth. • Supervised a team of four, handling invoicing, conflict resolution, and credit control. • Developed bespoke logistics solutions, improving customer satisfaction scores by 25%.

As Assistant Manager, I was instrumental in managing day-to-day operations, from database management to customer accounts. My initiative-taking approach ensured an elevated level of customer satisfaction, with a 98% rating. This role further developed my skills in monetary management, supplier relationships, and operational efficiency.• Managed databases, customer accounts, and store cash flow, ensuring prompt invoicing and payments. • Maintained supplier relationships, achieving a 98% customer satisfaction rate.