SENIOR PRINCIPAL SOLUTION ENGINEER: Build and coach sales team to expand the vast technology of OneTrust within our existing customers as well as gain new logs. Working with 38 account managers and sales leadership in a newly formed West region. GLOBAL SE OF THE QUARTER – Q2 FY24Providing leadership and guidance to other team members working to leverage my 16+ years of industry experience● Top 3 Finalist for SE of the Year for FY 2024 ● SME and member of our AI Governance team● Provided leadership, mentoring and guidance to fellow SE’s on ways to address technical and business problems● Working in cross-team scenarios to provide information on competition and Value EngineeringIncreased average deal size by 3x in quarter over quarter in my first year● Quickly learned the content and story for our Privacy cloud. Leading to <95% quarterly attainment● Able to work aspects of Value Engineering into conversations with customers● Engaged clients in demonstrating complete solution’s value to solve crucial business needs and drivers Quick onboarded to provide an immediate impact for the Solution Engineering greater team● First customer facing demonstration within my first 3 weeks● Attained two privacy industry certifications within my first 60 days● Combined my security and privacy experience to aid in internal and external facing events and activities for knowledge sharing

DISTINGUISHED SALES ENGINEER (04/2019-05/2022): Build and coach sales teams to collaboratively develop strategies to expand Citrix use within existing accounts. Advise 22 account managers on technical sales information and product design in supporting clients throughout western US. Expanded sales pipeline 35-50% YoY by leveraging key product features● Created regional webinars and “Tech Day” events with guest subject matter expert speakers● Established trainings for new and upcoming features from Engineering Team● Delivered follow-up scripts and information to sales teams, including on-site/in-person visitsIncreased Daily Active User (DAU) 10-15% by acquiring and applying Value Engineering expertise● Earned Value Engineering certification with intention to expand Citrix adoption potential● Liaised with Value Engineering Team to implement Wrike and SMEs to align and shorten sales cycle● Engaged clients in demonstrating complete solution’s value to solve crucial business needs and drivers Bolstered security knowledge across teams by obtaining security and cloud-focused certifications● Completed training classes as 3 out of 30 attendees to pass certification exams● Mapped Citrix service to key deliverables within certification path● Applied training to facilitate communication with security teams and understand priorities and constraints

PRINCIPAL SALES ENGINEER (04/15-04/19): Served as technical advisor in client recruitment for infrastructure teams considering Citrix product lines. Ranked in Top 6 Sales Engineers 2017 for achievements in Sales and Technical Leadership● Boosted joint success by encouraging team to embrace and apply newer features● Coached team to keep features moving at speed of sales with blog posts and whitepapers● Created and delivered memorable talks at Citrix Synergy annual user conferenceMet or exceeded sales plan for 13 years by proactively diversifying abilities and optimizing strategies● Promoted sales representative success via planning meetings and communication in 2:1 and 3:1 mapping● Connected regularly with clients to identify upcoming projects and map to Citrix products and services● Engaged colleagues and utilized resources across departments for broader-scope challengesAccelerated adoption of Citrix technologies by applying product expertise to producing a 4-hour learning lab● Designed and built out complete tenant in Azure integrating Citrix technology for Synergy conference● Formatted and recorded content and hosted lab over 3 classes, reaching 125 clients● Conducted follow-up conversations with clients to resolve uncertainties and concerns

SENIOR SALES ENGINEER (05/07-04/15): Conducted regular performance analyses to identify product and business trends. Created architecture whitepapers to meet field’s need to move at speed of sales around emerging products. SE of year finalist in 2014.Added $25M to Microsoft partnership pipeline by strategically aligning corporate efforts ● Collaborated with key Microsoft representatives in developing revenue enhancement solutions● Established regular cadence to maintain alignment between Citrix and Microsoft sales organizations ● Co-hosted roadshows and local events with Microsoft to recruit target contacts and demonstrate joint solutionsDrove product adoption and user familiarity by launching multiple social media channels● Identified factors limiting customer perception of Citrix to on-premises datacenter company● Liaised with Product Management teams to create online products showcasing choice Citrix services● Applied labs and cloud resources to build demonstrations for customer base● Monitored product trends and incorporated key emerging technologies into latest Citrix solutionsExpanded revenue generation capacity by training top Value-Added Resellers (VARs) and partners in key products● Coordinated and facilitated meetings with key Citrix architects at partners● Engaged in joint sponsored events with VARs and partners● Included sales team and partners in strategy meetings to realign strategic priorities and plans

Supervisor of high-profile 6 member team responsible for Citrix administration and support running on Windows 2003, as well as delivery of the EMRs, Cerner and Epic. Ensures that 18,000 employees have local and remote access to the 456 published resources on 175 Citrix servers in a 24x7x365 environment. Client connectivity ranges from NeoWare and HP thin clients to Cisco VPN access at home. - Manages software delivery in our Citrix environment with the use of Softricity 4.1. This provides a virtual package to our servers to help make administration simple easy. - Architected, implemented and now manages a Citrix Secure Gateway web solution to allow for remote access. Currently implementing Citrix NetScaler to optimize web delivery. - Continual monitoring of the Citrix environment with the use of Edgesight, a product designed for Citrix. Allows for the automation of detailed reports to be sent to administrators inbox for immediate analysis.- Lead Project manager and implementer for AppSense 6.2. o Participated in an AppSense case studyo http://www.appsense.com/files/documentation/AppSense_Customer_Case_Study_University_of_Utah_US.pdfo Presented on behalf of AppSense at Gartner IT Security Summit June 7th 2006 in Washington DC.- Technical Lead for a Single Sign On solution using Citrix Password Manager.- Participated in HP customer study and video testimonyo http://www.vmdnet.com/HP_LA/jf.html- Providing support and end user training during migration from GroupWise to Outlook - Manage and maintain a budget of $1.75 Million covering licensing, salaries, software maintenance and trainings- Novell Directory Services and Active Directory administration- Chairperson for End User Experience committee

- Designed and successfully installed redundant Cisco 3745 router for WAN- Lead administrator for Cisco CallManager 3.2 and VOIP solution.- Supported Cisco 4006 Catalyst switch with separate VLAN’s for voice and data networks- Administrator of 250 node network at 12 sites- Designed a Cisco based firewall and VPN solution to meet needs of remote users and vendors- Provided 24/7 coverage to all 11 stores and distribution center- Lead project manager and trainer for scheduling software implementation.

- Technical support resource for small to medium business clients and home users.- Worked with clients on system rollover plans and ways to extend the life of older hardware- Support of LAN running Cisco 3548 switches and 2620 routers- Assumed control of Citrix Metaframe XP farm and added remote access with the use of SSL, Citrix Secure Gateway and NFuse.- Supported and administered Cisco based VPN and firewall solutions

- Managed 8 employees in 3 locations—Missoula, MT; Milwaukee, WI; and Bethesda, MD—supporting over 1000 users in over 40 locations- Upgraded and expanded 1 server Metaframe 1.8 farm to a 5 server Metaframe XPe farm for 80 users in 10 states via internet and WAN- Upgraded network infrastructure from 10 Megabyte to 100 Megabyte, as well as adding VLANs with Cisco 3548 and 4006 switches- WAN administration of 10 remote networks- Designed and implemented a server room remodel to accommodate expanded business and new hardware- Setup, tested and implemented Microsoft Exchange 5.5 - Designed Windows 2000 Professional rollout plan- Consolidated NT 4.0 domains as WAN grew to improve remote administration- Promoted a consistent, structured environment for staff by clearly defining goals and expectations- Continually monitored helpdesk performance through adherence to service level agreements and review of satisfaction surveys- Operated a 24x7 Helpdesk with minimal staff by implementing an ‘On-Call Technician’ setup- Acted as front line support for telecommunications issues in Northwest region primarily focusing on Avaya/Lucent equipment and programming- Desktop support and installations