Josh Franklin Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida Area

Manage mortgage loan production in the Jacksonville market. Cast vision and inspire organizational direction daily to all department actors.  Charged with leading, influencing, training, and building cooperative partnerships with mortgage fulfillment, branch staff, field sales, our clients and division leadership. Engineer predictable working systems that foster consistent experiences for all impacted participants throughout the entire loan process. Provide strategic mortgage advisement to a wide range of consumer groups including high net-worth retired clientele.  Work closely with community level sales teams to develop strategies to broaden selling efforts.  Drive optimum outcomes through tactical pipeline management, reality-based training, and a philosophical focus on connective partnership with the builder’s sales teams.

Jacksonville, Florida Area

Indianapolis, Indiana Area

Managed mortgage loan production and branch operations in the Cleveland and Indianapolis markets. Cast vision and inspire organizational direction daily to all department actors.  Built operational space to grow origination staff into self-sufficient, globally minded business operatives. Charged with leading, influencing, training, and building cooperative partnerships with mortgage fulfillment, branch staff, executive management, sales teams in multiple markets and various other business allies. Engineer predictable working systems that foster consistent experiences for clients and market partners. Drive optimum outcomes through preventative pipeline management, reality-based training, and a philosophical focus on connective partnership.  Restored trust with key partners, instilled operational order and rebuilt faith in core functional competencies for underperforming branches in the Indianapolis and Cleveland markets.

Jacksonville, Florida Area

Managed mortgage loan production in the Jacksonville & Ocala markets. Cast vision and inspire organizational direction daily to all department actors. Charged with leading, influencing, training, and building cooperative partnerships with mortgage fulfillment, field sales, our clients and builder leadership. Engineer predictable working systems that foster consistent experiences for all impacted participants throughout the entire loan process. Provide strategic mortgage advisement to a wide range of consumer groups including high net-worth retired clientele.  Work closely with community level sales teams to develop strategies to broaden selling efforts.  Drive optimum outcomes through tactical pipeline management, reality-based training, and a philosophical focus on connective partnership with the builder’s sales teams.

Jacksonville, Florida Area

Managed mortgage loan production and branch operations in the Jacksonville market. Cast vision and inspire organizational direction daily to all department actors.  Built operational space to grow origination staff into self-sufficient, globally minded business operatives. Charged with leading, influencing, training, and building cooperative partnerships with mortgage fulfillment, branch staff, executive management, sales teams in multiple markets and various other business allies. Engineer predictable working systems that foster consistent experiences for clients and market partners. Drive optimum outcomes through tactical pipeline management, reality-based training, and a philosophical focus on connective partnership.

Jacksonville, Florida Area

Charged with managing and overseeing mortgage loan production for the home building operations of Pulte Homes in the Jacksonville market. Tasked with fostering and nurturing a strategic partnership with the home builder sales team and executive leadership.

Jacksonville, Fl

Directly supervise Loan Officers in the branch to assist with backlog management and overflow origination. Work closely with the Branch Manager to interview, hire, and train employees. Spend time daily in planning, assigning, and directing backlog work flow. Serve on the front line for addressing customer complaints, builder sales team needs and resolving problems thoughtfully. Diligently provide business visibility, accountability and oversight to the builder's leadership team.

Part of core launch team and design of a loan origination field office in new market.  Actively originated residential loans, HELOC’s and cross sold consumer loans.  Account liaison and relationship manager for condominium development project.

Establish relationships with the realtor & builder community to develop and grow loan origination business. Consult and advise clients as to which mortgage plan would best meet their financial objectives.  Responsible for pipeline integrity, credit quality and loan process management.

Jacksonville, Florida Area

Studied the impact of economic data on bond and stock market movements.Published daily interest rate offerings and administered rate locks for Loan Officers. Charged with maximizing and protecting department revenue.  Instituted and maintained affiliations with outside investors.

Jacksonville, Florida Area

Assist loan officers with realtor and customer relationship management. Coordinate and process pre-qualifications, pre-approvals and document collection for loan officer clientele.Ensure accurate and timely delivery of completed loan applications to various investors. Learn business development and loan origination best practices.

Jacksonville, Florida Area

Participate in the monthly disbursement of residential mortgage loans.  Assist with the delivery and funding of closed loans to investors in the secondary market.  Worked on decreasing loan level compliance deficiencies, investor account reconciliation and improving closing-to-sell cycle time execution.

Bachelor Of Business Administration, Banking And Finance

The course of study is focused in Corporate Finance.

Professional Sales Development Training