• Demonstrated leadership in professional services, managing more than 100 consultants and $40M in revenue.• Managed a healthy business as it has grown 30%+ year over year.• Spearheaded operational and cultural integration of two acquisitions, Polaris Solutions and Brainspire.• Oversaw practice growth from 60 people in the US to a global team of 300.• Championed expansion of additional App Inno capabilities, including Quality Engineering and Product Design.• Defined and delivered solution offerings, refining team vision and processes.• Drove sustained growth and shaped the Application Innovation portfolio.• Assisted sales in closing multiple strategic pursuits.• Involved in talent acquisition, retention, and team skill development.• Fostered strong intra-company relationships, drove company culture.• Managed team performance, upskilling, and regular reviews.• Built key client relationships, serving as a trusted advisor to executives.• Proficient in organizational design, Agile methodology, project management, and communication.

My role is to provide strategic direction and operational leadership of the delivery organization and all associated delivery activities throughout the company. In alignment with the overall company strategies and objectives, I ensure our delivery objectives and required tasks are successfully achieved. My responsibilities fall within three primary categories: - Delivery Excellence - Consultant Care & Community Building - Business Development Support I serve on the company's leadership team and report to our CEO/Integrator.

Created delivery and measurement processes that increased customer satisfaction, leading to a client Net Promoter Score of 93.- Contributed to company strategy as a member of the leadership team, reporting directly to the CEO.- Led development, test, and support teams of consultants across a variety of clients and industries.- Accountable for delivery strategy and standards, client executive engagement, sales support, and cross-functional problem-solving.- Introduced portfolio management concepts for increased profitability without sacrificing clientsatisfaction. Matured project management and tracking capabilities for the company.- Consistently enabled successful software outcomes that exceeded the expectations of our clients.- Served as Product Owner and architect for a series of internal tools and frameworks that acceleratedclient value delivery.- Servant leader within business-critical delivery teams, directly contributing to project success.- Initiated succession planning and career development plans for high potential team members.

- People lead for a team of 14 consultants and created a collaborative environment to foster the growth and happiness of our consultants.- Actively engaged with clients to ensure satisfaction, growth, and profitability of the office.- Co-led initiatives to increase diversity within the company/office.- Worked with high-performing teams to solve our clients’ toughest problems and deliver high-qualitysoftware crafted for their purpose.

- Specialized in learning clients’ business domain quickly to enable the collaborative design of human- centric solutions that delivered value and solved the right problem.- Rearchitected the company’s internal time and expense tracking application.- Consistently identified as a key leader and contributor to client project successes.- Partnered with Sales and Account Management team to create growth and client satisfaction

Web Developer

Contracted support technician.

Worked to deploy and support systems through the Civil and Environmental Engineering campus.Web and database programming to create an administrative web interface to the DHCP connection information database.