Josh Grober Email & Phone Number

New York, Ny, Us

Serve as an escalation point for investigations, incidents, and other MDDR service elements.Develop, document, analyze, test, and modify threat detection systems, playbooks, runbooks, and team operations.Train the team to ensure the effective execution of the MDDR service.Validate findings and coordinate investigations with customers and internal teams.Document and communicate investigative findings, tracked in SalesForce CRM.Maintain up-to-date knowledge of Varonis MDDR service.Oversee and execute MDDR-related programs, projects, tasks, and responsibilities.Conduct performance reviews and quarterly SWOT analyses for team growth.

New York, Ny, Us

Provide top-tier security consultation services to Varonis customers, optimizing their environments to secure data at the highest level. Help customers achieve Zero Trust and Least Privileged security architecture by integrating Varonis with existing infrastructure, including SIEMs and EDR solutions like Sentinel, SentinelOne, CrowdStrike Falcon, Sophos, Palo Alto Cortex, and more.Duties and Responsibilities (Pre-Sales & Post-Sales):Enhance customer business relationships by providing tailored solutions, responding to incidents (containment, eradication, and recovery), integrating Varonis products into security ecosystems, and ensuring functionality. Develop and monitor sales metrics, collaborate with sales teams for technical presentations, and create documentation for customers and internal teams. Maintain regular communication with leadership in sales, engineering, and services. Gather customer feedback for product management, participate in regional user group meetings, correlate Varonis features with business solutions, and manage the internal case management system in Salesforce.

New York, Ny, Us

I worked as a Technical Sales Engineer in the PNW Inside Sales Team, supporting the SMB market by negotiating new business contracts and maintaining customer relationships to secure renewals across Alaska, Montana, Idaho, Oregon, and Washington.I served as the technical solutions expert for various Account Manager/SE relationships, overseeing 50+ customer accounts and fostering business relationships while also exploring new opportunities in the DSPM market.Extensive experience integrating with Dell, NetApp, Active Directory, SharePoint Online, OneDrive, and more to help customers identify and classify sensitive regulatory data, ensuring compliance with industry standards like HIPAA, PCI, GDPR, GLBA, and CCPA.I helped customer organizations achieve key security certifications like SOC II Type II, CMMC, and ISO 27001 by optimizing security protocols, and I identified and remediated critical business risks to customer data.

New York, Ny, Us

Folsom, Ca, Us

Led a Helpdesk team that provided desktop support to over 170 employees operating in Windows, MacOS, and Linux environments.Managed the inventory of all technological hardware and software for the organization's employees using inventory management database SnipeIT software.Prioritized incoming change requests and helpdesk support tickets in JIRA, Halp, and YouTrack ticketing systems to optimize SLAs.Administered employees and endpoints within CRM, GSuite, and Active Directory environments.Troubleshoot TCP/IP, VPN, Remote Desktop, and other protocols related to the OSI model, and acquired both CompTIA A+ and Net+ certifications

Portland, Oregon, Us

Assisted employees with all technology issues, including troubleshooting hardware and software errors, setting up new workstations, managing databases and back-end servers, and maintaining imaging software on all systems. Key projects included migrating employee file system infrastructure from on-premise servers to M365 SharePoint Online and OneDrive, as well as implementing Microsoft Teams across the organization. Assisted in the rollout of Mitel VoIP phone system throughout the organization.

Us

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Portland, Or, Us