Co-manage a family-owned, multi-million dollar business which includes full-service deli/sandwich shop, custom-cut butcher, grocery, and prepared foods provider. Oversee day-to-day operations, ensuring exceptional customer service and product quality. Manage inventory, streamline processes, and optimize profitability.

Execute on-premise catering for full serivce restaurant group within the Bell Works facility. Projects range from intimate corporate luncheons to cocktail hours for several hundred guests.

Over the course of only several months, my diverse expertise was put to use as customer service in the deli, facilitating holiday production in the Butcher department, and the training as an international cheese monger.

Learned and executed recipes for various house-made pastas, savory dishes as well as multiple desserts for beloved local eatery.

Successfully conceptualized, established, and operated a thriving prepared meals delivery service and catering company, serving a diverse clientele in Monmouth, Ocean, Mercer, and Middlesex Counties. Solely responsible for all aspects of business operations, including meal preparation, marketing, customer relations, and delivery logistics. Developed and executed marketing strategies that led to consistent growth in customer base and revenue. Produced high-quality, delicious, and nutritious meals, maintaining rigorous quality standards and earning a reputation for culinary excellence.Managed end-to-end catering services, collaborating closely with clients to meet their specific event requirements and expectations. Built and sustained strong customer relationships through exceptional service, resulting in a loyal and satisfied customer base. Efficiently handled delivery logistics, ensuring punctual and reliable service to clients. Demonstrated outstanding organizational and time-management skills, effectively balancing cooking, marketing, and delivery responsibilities.Cultivated a deep understanding of local food preferences and market trends, adapting the menu to meet evolving customer demands. Navigated business challenges with adaptability and resourcefulness, successfully operating for five years in a competitive industry.

Played an integral role in the creation and successful launch of a retail pizza program within the brand new, million-square-foot mixed-use space at Bell Works. Demonstrated culinary skills by meticulously preparing pizza dough and managing station operations to ensure efficient and smooth customer service.Provided exceptional customer service by working at the counter, addressing inquiries, and delivering an outstanding dining experience. Flexibly contributed to the Back-of-House (BOH) functions for catering and events, showcasing adaptability and a commitment to teamwork. Helped establish and maintain high-quality standards for food preparation and presentation, contributing to the program's reputation for excellence.Collaborated closely with team members to ensure the program's success and adherence to customer satisfaction goals.

Responsible for the day-to-day operations of deli/sub shop, custom-cut butcher, prepared hot & cold foods, short order kitchen and off-premise catering. Responsibilities include working the counters, acting as customer service liaison and performing HR functions. As Chef, responsibilities include, but are not limited to, recipe development and maintenance, inventories, pricing and ordering, vendor relationships, product rotation and overseeing kitchen and counter staff to ensure proper food execution and quality control.

Led cross-functional project teams in the planning, design, copywriting, engineering, quality assurance testing, and successful delivery of E-commerce and marketing websites for premium beauty brands under the Estee Lauder Companies umbrella.Demonstrated expertise in project management by overseeing end-to-end project lifecycles, ensuring adherence to timelines, and achieving project objectives. Collaborated closely with internal and external stakeholders to translate brand vision into engaging and effective online experiences.Maintained a keen focus on quality assurance, implementing rigorous testing protocols to ensure optimal website performance and user experience. Contributed to the growth and success of premium beauty brands through innovative digital solutions and effective project execution.

Spearheaded the establishment of a New York office for a Pennsylvania-based Sposto Interactive Agency, responsible for all facets of office setup and management.Successfully initiated and managed high-profile projects, collaborating with prominent clients such as Scripps for the creation of the 'Interactive Meal Planner' for Foodnetwork.com and Yahoo! for the launch of the inaugural 'Doritos Crash the SuperBowl' campaign, which at the time, evolved into the world's largest online video contest.Demonstrated leadership, strategic planning, and project management skills while working closely with clients to bring their digital initiatives to fruition.

Led a transformative redesign of the corporate website, successfully aligning the vision and requirements of diverse stakeholders encompassing a portfolio of 15,000 products and catering to a wide customer base, from everyday consumers to world-renowned architects.Innovatively developed a pioneering touch screen kiosk for retail, which resulted in an impressive 18% reduction in product returns, enhancing customer satisfaction and operational efficiency.Spearheaded the launch of a comprehensive online advertising program tailored for professional customers, empowering them to personalize marketing materials to suit their unique needs and preferences.

Conducted extensive travel across the Texas and Colorado regions, engaging in meaningful discussions with established electrical contractor and lighting showroom customers.Implemented a proactive approach by cold-calling potential clients to identify opportunities, present product benefits, and promote sales programs. Demonstrated a strong sales acumen by effectively communicating the value of Lutron Electronics' products and services, ultimately leading to increased order generation.Fostered and maintained positive client relationships to secure repeat business and ensure customer satisfaction.