Chief Technology Officer
Allen, Texas, Us
Strategized top-line revenue growth initiatives with executive management team for a Home Healthcare SaaS business.Led engineering and architecture efforts to build Mobile Apps, Web Apps, Websites, REST APIs, Async APIs, Cloud services, and installed off-the-shelf Infrastructure and Application Monitors, CRMs, Issue Tracking, Unified Communications, and File Sharing solutions. Managed software licensing and integrations with technology partners in the Healthcare space. Budgeted and managed technology vendor relationships.Introduced industry best practices including practices from Lean, Agile, Kanban, DevOps, and XP.Served as HIPAA Compliance Officer, conducted regular compliance audits, developed processes and procedures for organizational compliance, and provided consultation to clients looking to transform the way they share PHI within their organization.Produced financial models to help the company strategically pursue quarterly and annual financial projections. Worked with sales team to establish sales goals, developed sales pipeline modeled after customer emotional journey, and installed/configured/built software solutions and integrations to support sales activities. Identified and tracked product KPIs over time to provide visibility into areas needing investment, and to demonstrate growth to investors. Developed a post-sales pipeline for fostering passionate customers, leading to organic referrals and testimonials and driving cost of acquisition down.Featured in published pieces by Dallas Innovates, Home Health News, TecHR Series, PR Newswire, and Fox 34.