Josh H. Email and Phone Number

Help create successful foundations for upwards growth, while competing amongst our ever changing E-Commerce and the US Economy. Established internal measures to qualify all bids; conduct initial assessments of pricing/rating structures and performed periodic checkpoints to help mature business attainment. Work directly with the Owner and Chief Operations to build campaigns suited for their portfolio and drive sales within industry markets. Execute effective negotiations and closing techniques to secure quality profit margins. Create and communicate Supply Chain value proposals to customers at middle and executive management levels. Drive weekly call planning and status updates when launching marketing campaigns, sales forecasts and strategies. Implement training and software tools for employee’s to use as the volumes increase to decrease stress levels internally

Fully operated and managed holding full responsibility as General Manager. Employee hiring, training and dismissal. Manage human resources and staff development, including staff annual reviews and payroll duties. Resolves and addresses complaint management for all operations and customer relations. Managed all marketing and advertising. Oversee warehouse inventory, ensuring accurate quality control and compliance. Established a cost effective, large multi-use warehouse. Organized and monitored the physical inventory counts for same-day processing.

Managed west coast terminal operations successfully traveling to California, Washington and British Columbia, Canada. Collaborate with the President, HR, and terminal management that staff members comply with administrative policies and procedures, safety rules and government regulations. Ensure compliance with the terminals fixed cost plans and budgets. Lead national weekly TM and Sales conference calls for KPI development and customer development relations. Oversee terminal freight volumes are properly maintained by continually tracking and monitoring service levels using CSA’s in-house order processing system (TMS).

Manage and communicate product fulfillment status. Oversee all loading demand and supply planning, logistics management, business development, customer service, and the hiring process for all drivers and freight brokers. File weekly driver logs. Create daily P&L revenue records for billing using in-house programs. Create driver load plans. Managed daily inventory (import/export) while managing dock operations. Oversee all heavy equipment maintenance.

Market and promoted INTD’s transportation products and services.Developed and managed a network of outside carriers via 3PL to move freight in the most profitable manner while negotiating rates with carriers to meet margin requirements and ensure maximum profitability.Monitored and traced freight in transit and trouble shoot problems to ensure on time delivery for customer satisfaction.Back solicit new business by developing new customers leads and cold calling customers.

Full responsibility for efficient and cost-effective scheduling of deliveries and routing of trucks via port schedules and container availability.Effectively manage all aspects of each assigned reservation to ensure service is performed on time, within budget and procedures are strictly adhered to from start to completion.Maintain technical and computer skills and capability to effectively use distribution and office software.Developed and managed a preventive maintenance program.Coordinate activities with department heads and marketing sales director.