Josh Hester

Josh Hester Email and Phone Number

Cloud Administrator at Millsapps, Ballinger & Associates @ Millsapps, Ballinger & Associates
Madison, AL, US
Josh Hester's Location
Madison, Alabama, United States, United States
Josh Hester's Contact Details
About Josh Hester

8+ years in the IT workforce. Certified Salesforce Administrator

Josh Hester's Current Company Details
Millsapps, Ballinger & Associates

Millsapps, Ballinger & Associates

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Cloud Administrator at Millsapps, Ballinger & Associates
Madison, AL, US
Josh Hester Work Experience Details
  • Millsapps, Ballinger & Associates
    Millsapps, Ballinger & Associates
    Madison, Al, Us
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  • Millsapps, Ballinger & Associates
    Cloud Administrator
    Millsapps, Ballinger & Associates Apr 2018 - Present
    Mclean, Virginia, Us
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  • S4 Inc.
    Application Administrator
    S4 Inc. May 2014 - Apr 2018
    Bedford, Ma, Us
    Application administration with a focus on BMC Remedy ITSM suite. Also administer other software tools including JIRA, JAMA, Confluence, and Subversion.
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  • S4 Inc.
    Senior System Engineer
    S4 Inc. Aug 2013 - May 2014
    Bedford, Ma, Us
    Develop, update, and maintain workflow and software functionality for our incident management processes, SAR (System Access Request) processes, and our metric/report generating processes.
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  • S4 Inc.
    Senior Help Desk / Remedy Technician
    S4 Inc. Dec 2012 - Aug 2013
    Bedford, Ma, Us
    -BMC Remedy Administrator-Remedy profile management-Create and maintain incident management processes and work-flows-Remedy and Excel report generating-Remedy user training for co-workers-System Access processing and quality control-2nd tier Help Desk phone/email support-Creating and maintaining SOP documentation
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  • Jacobs Technology
    Help Desk Technician / Junior Programmer
    Jacobs Technology May 2009 - Dec 2012
    Dallas, Tx, Us
    -Remedy profile management-Create and maintain incident management processes and work-flows-Remedy and Excel report generating-Remedy user training for co-workers-System Access processing and quality control-1st and 2nd tier Help Desk phone/email support-Server / Database / Production Monitoring-Creating and maintaining SOP documentation
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  • St. Louis Cardinals
    Professional Athlete
    St. Louis Cardinals Jun 2008 - Apr 2009
    Us
    -Drafted by the St. Louis Cardinals in the 17th round as a pitcher-Worked physically/mentally as a team in a professional environment-Worked with athletic trainers, managers, coaches, scouts, strength trainers, and fans-Executed tasks and made fast-paced decisions in high pressure environments-Won the New York Penn League Championship in 2008
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Josh Hester Skills

Bmc Remedy Help Desk Support Incident Management Databases Microsoft Excel Incident Response Remedy Ticketing System Remedy Ar System Remedy Administration Account Administration System Monitoring Integration Software Configuration Management Computer Software Training Jira Itil Process Employee Training Software Documentation Salesforce.com Administration System Administration Salesforce.com Salesforce Training Records Management Sales Microsoft Office Helping Clients Security Plus

Josh Hester Education Details

  • Freed-Hardeman University
    Freed-Hardeman University
    Computer Science

Frequently Asked Questions about Josh Hester

What company does Josh Hester work for?

Josh Hester works for Millsapps, Ballinger & Associates

What is Josh Hester's role at the current company?

Josh Hester's current role is Cloud Administrator at Millsapps, Ballinger & Associates.

What is Josh Hester's email address?

Josh Hester's email address is jo****@****ail.com

What is Josh Hester's direct phone number?

Josh Hester's direct phone number is +178127*****

What schools did Josh Hester attend?

Josh Hester attended Freed-Hardeman University.

What skills is Josh Hester known for?

Josh Hester has skills like Bmc Remedy, Help Desk Support, Incident Management, Databases, Microsoft Excel, Incident Response, Remedy Ticketing System, Remedy Ar System, Remedy Administration, Account Administration, System Monitoring, Integration.

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