Josh Howe Email & Phone Number

Salt Lake City, Ut, Us

Detroit, Mi, Us

Stamford, Connecticut, Us

Directed corporate training and employee development for provider of cutting-edge audio systems (software development, autonomous driving, stadium and arena audio) with 30K international employees.• Enabled company to deliver next-generation technical products by providing timely training on engineering and software development based on project needs and employee advancement.• Established new global corporate university with 4 structured learning academies delivered through globally-diverse centers of excellence• Supported series of corporate acquisitions, establishing cohesive training processes for shared services, finance, IT, and learning.• Enabled company to better attract and retain global talent in competitive space by building role-based development paths for 15K global engineers.• Created global onboarding program that standardizes the first 90 days of onboarding, including new training modules and onboarding activities for managers based on global best practices.• Reduced customer support costs 30% by implementing new customer-facing self-help resources and tools.• Ran corporate compliance training function, including anti-harassment, ethical conduct, anti-bribery, government regulation, and legal compliance.• Established new leadership architecture and management development program to certify managers on company policies, management techniques, and leadership topics. • Directed implementation of new leadership training curriculum for all management levels.

St George, Ut, Us

Established and led eLearning courseware development and recurrent training courses for regional airline. Directed implementation of new development methods to increase knowledge transfer and retention for employees at all levels.• Built mature learning organization that enabled us to provide full learning services with existing resources following acquisition that grew employee based from 12K to 20K.• Trained and developed team of 7 Instructional Designers to create 200+ new and recurrent training courses per year for 20K employees.• Delivered projects on time for 15+ consecutive quarters using proven project management methods and new software solutions to increase accountability and manage competing priorities.• Increased team output 50% by introducing new, time-saving eLearning development tools and techniques.• Reduced eLearning course length 30% by introducing proven instructional design techniques, making information more accessible and digestible.• Reduced end-user technical issues 50% by implementing new error detection tools.

Hoboken, New Jersey, Us

Directed all customer training and certification and employee training and development programs for SaaS and cloud computing solution provider with 300 employees. Oversaw team of 4 Training Specialists. Directed new curriculum design and development, including e-learning courses, online simulations, webinars, and in-class instruction.• Positioned training organization as a profit center by building software training programs allowing customers to certify in our products, generating revenue and new business leads for up-sales/cross-sales.• Increased team output 25% by identifying new customers within existing network of relationships.• Implemented a new company-wide learning management system (LMS) on time and within budget by leading a cross-functional project team.• Raised customer satisfaction scores 20% by introducing new customer-focused, proactive communication initiatives.

Provo, Utah, Us

Managed employee training and development program for 2K global ERP employees for network marketing leader with revenues over $1B annually.• Realized cost savings of 60% by instituting a new employee onboarding program.• Directed global SAP technical training program, including curriculum development and certification processes.• Directed all call center employee training and development activities, including product knowledge and usage training, systems training and certification, and customer service programs.

Mba, Organizational Behavior, Strategic Management

Bs, Management