TheCodery closed its practice in August 2022.• Lead diverse, distributed project teams and regularly interface with clients • Lead and direct business analysis with a team of Business Analysts• Document and deliver high-quality Salesforce solutions•Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions

Plus Consulting moved its Salesforce Practice into a new entity: Green Impact• Led projects for many different clients from various industries.• Led Implementation of Marketing Cloud while migrating from Pardot for a financial services client.• Managed various Salesforce design projects to ensure data structure and automation requested is best practice.• Lead requirements gatherings• Configure Salesforce according to customer's requirements with Custom Objects, Custom Fields, Formula Fields, Process Builders, Flows, etc.• Integrate 3rd party products into Salesforce such as ZoomInfo and DocuSign.• Collaborate with colleagues and customers to create prototypes and proofs of concept• Review solutions and recommending improvements• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project• Own the design of Salesforce for clients• Ensure success and acceptance criteria are defined for each story• Describe and illustrate designs with appropriate justifications• Ensure documentation of the steps for testing• Supervise the configuration, quality assurance, testing, and deployment of Salesforce

• Lead the Salesforce instance• Utilize Salesforce's Non-Profit Success Pack to fit the ministry's needs.• Salesforce Subject Matter Expert/Product Owner• Build enhancements that utilize Salesforce's declarative functionality, and use programmatic approach when necessary• Build a requirements document/Statement of Work when going through enhancements• Use Skuid to build external experiences for donors, applicants, customers, etc• Successfully migrated org from Classic to Lightning• Marketing Cloud Product Owner• Helped implement Cvent from the ministry's previous event management system, Linvio by establishing integration points that will flow back into Salesforce•Cvent Product Owner

• Subject Matter Expert of Mohawk’s Residential Sales CRM Experience and Salesforce Platform (Process Flow UI/UX). • Lead of numerous projects using sound practices (SDLC) to ensure the quality delivery of the product roadmap in a recurring release cadence.• Business Partner to Residential Sales, Commercial Marketing, and Residential Sales Operations• Particulated in daily SCRUM calls• Ensured release milestones were met and ensured the client was happy with final project by following Agile methodology• Helped implement Pardot• Helped implement Showpad

•Liason between IS and the Business in which I gather business requirements, determine the scope of a project and determine if it can be done with Salesforce standard functionality or if it needs to be extended code (Visualforce/Lightning components). If the request can be done with standard functionality, our group (Sales Automation) will build it.•Project Manager - Determine priority of requests/projects based on many factors, but we use a method called Benefit and Effort Matrix. The business determines what the main goals for the year are and these are our possible benefits, and our resources at hand and complexity of the project are our efforts. Low Effort + High Benefit = High Priority•Sr. Salesforce Administrator

•I'm the Sr. Salesforce.com Administrator/Project Manager for Shaw's Commercial division, which includes the Shaw Contract Group, Patcraft, Shaw Hospitality, Shaw Sports Turf, Closure Turf, and Southwest Greens brands.•I'm responsible for automating/innovating many "Big Ticket" items inside of Salesforce using Approval Processes, Workflows, Formula Fields, Validation Rules, Flows, and Process Builder.•I create and schedule reports and dashboards, so sales reps can have quick and easy access to important information.•I train Sales Reps, Sales Management, and Marketing on Salesforce.com, Using Salesforce on iOS devices (Salesforce 1, Salesforce Classic), and how to use the iOS devices to sell more efficiently.•Helped implement Bloomfire (a new Content Management/Training Tool)•President of the Southeastern Salesforce.com User Group

Sales technology for commercial sales.Salesforce.com Administrator.

•I provided computer, iPhone, iPad, and Salesforce.com support for the Residential Sales Reps.•I traveled to Winter Meetings to train people on Salesforce.com and learn more about the struggles they were having, so our group could possibly add automation to solve the issues they're having on a daily basis.•I was a part of the Salesforce.com roll-out team that moved sales reps and marketing personnel from TSFA (Lotus Notes CRM) to Salesforce.com.

I gathered information required to obtain various Certifications such as Cradle-to-Cradle, NSF 140, Environmental Choice Australia, Environmental Choice New Zealand, LEED, etc.

I implemented an Access database that contained Membership information. Before, the information was being obtained through several spreadsheets.