Systems Engineer for UIC's Advanced Cyber Infrastructure for Education and Research (ACER)

Systems Administrator for UIC Research Resource Center• Troubleshooting network, security, and performance issues, auditing IP addresses, collaborating with network architects on network optimization and working with backbone engineer to deploy solutions.• Defining, documenting, and enforcing system standards to maximize performance by troubleshooting network outages and scheduling upgrades.• Assisting in the design of resilient, redundant, fault tolerant, and scalable infrastructure solutions for Linux environments.

IT support assistant/ Systems Admin Performed a myriad of IT support duties such as Help Desk troubleshooting, network systems and database administration for Windows and Mac PCs. Responsibilities include:Problem-solving: Troubleshoot UIC Library staff and faculty's IT and network issues, deployed software updates, installed and configured Library Circulation essential software.Managerial: Maintained IT inventory of the Library and worked closely in selecting tech vendors based on Library's technology requirements for classrooms. Technical: Translated technical nuances of Mondopads, Interactive digital whiteboards (provided by tech vendors) installed in classrooms into user manuals for students and faculty.

• Fixing, troubleshooting and servicing of Macintosh desktops/laptops and servers, changing logic boards and getting SOC solution.• Catering to customer needs as per Apple's recall and repair programs to give necessary services for macbooks & iOS.• Customized and used the VisualRATEX software for Warehouse & Inventory Management.• Collecting data for further diagnosis from the Apple’s database to provide proof and extensive understanding to the clients. Helping students/professors select and build their computer as per their need.• Collected, analyzed, evaluated and reported sales results and workflow to identify steps to increase sales productivity.

• Provided detailed simulations of critical circuits using SPICE tool and worked closely with other engineering disciplines to address requirement and create/deliver efficient, high quality, cost optimized PLC products.• Learned creating libraries of NAND, NOR, XOR cells to integrate for SRAM design on HSPICE. Performed physical verification such as ERC and LVS under the supervision of a senior engineer.•Generated draft BOMs to be reviewed by a senior engineer for a new product line of Schneider Modicon Device.