Chitranjan Joshi Email & Phone Number

Irving, Texas, United States

• Monitored tank inventory levels and carrier performance in accordance with the Unbranded Supply Agreement (USA).• Responsible for managing monthly volumes and reconciling quarterly volume obligations to meet minimum volume commitments as outlined in the USA and daily interaction with Supplier counterpart.• Responsible of daily decision-making required to ensure proper execution to meet contractual obligations for the assigned geography area.• Managed, tracked and coordinated routine operations related to Supply and Common shifts.• Responsible for actively seeking opportunities within the thresholds of the agreement that create financial benefits on a daily, monthly and annual basis.• Conducted research and verified that liftings have occurred as designed and nominated for their assigned home terminals and loading codes.• Managed carrier performance and daily operations in KeyVu to reduce runouts.• Tracked and reconciled each store delivery in KeyVu to create visibility and support Accounting reconciliation to reduce shortages and write-offs.• Managed misloads, cross-drops and contaminations and ensured that protocols and procedures are followed and the incident is logged, paperwork is filled, and accounting has all the necessary backup information.• Performed other duties and responsibilities as assigned by management.

Hershey, Pennsylvania, United States

• Worked as a Quality Specifications Builder to obtain current data from multiple sources including existing specification documentation and reports, plant QA personnel, regional QRC, product development and continuous improvement.• Updated data on the recipe specification, in defined locations in the SAP Product Data Management system.• Worked with the Master Data Management for the data quality management and process analytics.• Used data modeling and metadata management for data governance and protection with information lifecycle and content management.• Used data visualization, preparation and transformation for data integration and quality, led with data-driven strategies.• Generated Product Quality Specifications reports for unwrapped candies, followed by documentation and flow of progress.• Assisted manufacturing and packaging teams with the help of ingredients, recipe and information services by generating reports and working on the shelf lives of each component of in the making of chocolate.

Philadelphia, Pennsylvania, United States

• Conducted requirements elicitation sessions, use cases, and interface/functionality mock-ups for cross-functional teams.• Interviewed clients, SMEs & business users to understand their Business & Functional Requirements, gathering their future needs & transforming them to Functional Specifications for the benefit of the team. Worked with Agile (Scrum) SDLC methodology for development.• Maintained and updated Budget Tracking Sheet to report and monitor organizational spending.• Performed GAP analysis of business rules, business and system flow, and derived conceptual designs from business objectives to deliver software applications for usability, performance and functionality.• Identified the risks in the beginning and during the project, created mitigation plans for such risks.• Converted the requirements and was responsible for creating the Business Requirements Document (BRD). Worked with the Business and End-user in understanding the existing functionality and the required functions.• Authored business requirements documents, functional design documents and process flow diagrams for software application; helped enhancing development process.• Determined business KPIs for client and recommended TOC and ROI by conducting risk analysis for the project.• Adhered to project management duties to support the completion of projects on time to meet the deadlines.

Philadelphia, Pennsylvania, United States

• Assisted in fixing bugs by performing manual testing for the verif-y app beta version; enhanced the testing time by 9%.• Leveraged Jira to create sprint tickets to monitor the errors for beta version; enhanced development process by 16%.• Adhered to project management duties to support the completion of projects on time to meet the deadlines.• Beginning every sprint ticket created a goal for the team using the MOST analysis technique to define the mission and objective of the sprint and the strategy to be used to achieve the goal. Managed sprint backlog items and tasks.• Performed user acceptance testing, designed the template for test scenarios, test plans, and defect reporting for consistency among the projects and teams.

Indore, Madhya Pradesh, India

• Communicated with the stakeholders on weekly basis for reporting of the progress of the team and recorded videos of the in-progress tasks that were discussed during the meetings.• Created functional and non-functional requirements for the applications using use cases and UML diagrams differentiating them to ensure the completeness and correctness of the requirement for the creation of user stories.• Standardized data collection & reporting templates by creating an Excel macro, led 23% reduction in turnaround time.• Created business process model using MS Visio and discussed it with Business for its validation.• Designed and optimized digital marketing campaign for the company; resulted in 18% increase in ROI.• Worked effectively with others to remove delivery team roadblocks and discussed with team through the continual improvement process.

Bengaluru, Karnataka, India

• Devised a plan to merge related products into one, more streamlined product; Reduced development costs by 19%.• Utilized reporting solutions for operational staff to support process needs; increased operational efficiency by 23%.• Implemented and maintained custom data-centric web applications using ASP.NET, C#.NET with Agile Methodology.• Provided solutions to various problems identified during the development phase. Used various techniques such as brainstorming with the team to enhance user experience.

Indore, Madhya Pradesh, India

- Explored Android Application Development, Database Management and Software Development Life Cycle.- Devised android applications using Kotlin, Java, C++ languages using Android Software Development Kit.- Wrote surface codes to create android apps using android studio.

Master Of Science - Ms, Management And Leadership

Master Of Science - Ms, Information Science And Studies, 4.92/5.00

Bachelor Of Engineering - Be, Computer Science