Joshua Jaramillo Email & Phone Number

California, United States

Thousand Oaks, California, United States

Thousand Oaks

• A key contributor of Amgen’s highest performing Agile team (Ecosystem Rationalization), developing advanced Dashboards/operational metrics reviewed by the CIO and IS Leadership. Focused on eliminating no-value.
• Continuously exceeded quarterly targets re-capturing $10M in eight months through deactivation of third-party supplier agreements, licenses and support.
• Ran daily status meetings reviewing the Factory Dashboard highlighting progress and issues, re-directing focus on items nearing-completion, prioritizing resources effectively.

Thousand Oaks, CA

• Drive continuous value of IS Services through governance, performance and contract management.
• Forged outcome-based relationships with external service providers to deliver technology solutions and advanced collaborative workforce capabilities for highly visible IS services: Information Security, IT Service.
• Simultaneously oversaw 10 multi-year managed services worth over $200M+. Maximized contract value and service delivery through strict governance outlined in the agreement (SLAs, Key Measurements, Deliverables and.
• Directly handled operational finances (procurement, invoice approvals, forecast, accruals, SLA credits) throughout the term allowing Service Owners to focus on service delivery.

Thousand Oaks

• Enlisted as the IS Communications Lead for the organization’s transformational program “Architecting IS for Amgen 2022” working with IS Leadership and change agents to establish ITIL Service Management framework..
• Structured IS’s Communications strategy instituting effective processes (message reviewing, sequencing and delivery) for broadcasting program updates ensuring content, timeliness and branding are appropriate.
• Directly managed a team of Technical Writers to compile the IS Service Management Playbook working with key IS stakeholders to develop and update the content.

Thousand Oaks, CA

• Lead for IS License ManagementApplied license management optimization methods and best practices to enforce Amgen’s software license agreements. Mitigated financial risks/audits and aided software licensing purchases /.
• Achieved 100K savings using rigorous and refined methods: software reporting and monitoring, quarterly software removal campaigns, implemented policies and access controls.

Woodland Hills, CA

• Oversaw a team of five SQL analysts responsible for reporting music royalties. Partnered with online music streaming services / retailers to develop a pay-per-play rate structure for usage reporting and monies owed to.
• Developed specialized queries to build catalog assessments for identifying music ownership (ETL); facilitated alerts and disbursed royalty payments.
• Established first-ever NOI licensing campaigns allowing the latest musical content to be offered while complying with music industries’ licensing obligations. Revived profitability for an industry struggling with.

Contracted as Business Analyst supporting various activities for PMO / Finance (BAR) teams during the implementation and roll out of Amgen’s Global ERP system (SAP).