Josh Jensen Email & Phone Number

Fredericksburg, Texas, United States

San Antonio, Texas Area

Grand Opened new location. Ensure a highly satisfied customer experience, and generate a highly sales driven atmosphere. Responsible for staffing including posting positions via HRIS, interviewing, on boarding, and training. Development of personnel including learning plans, training, annual reviews, personal improvement plans, and corrective actions. Plan and execute seasonal merchandise sets. Ensure store compliance with federal A.T.F. regulations in the execution of firearms sales, reporting, storage, and review of records. Provide leadership throughout the district as a test store for corporate programs. Train on boarding store managers in the district as a training store. Provide a point of contact and training for new processes as the district process champion store. Work with regional leadership and corporate buying/ allocation teams to ensure product mix meets market demands. Fill Inventory Captain role during inventories at other stores in the district. Review P&L and plan to maximize Earnings Before Taxes Contributions. Transferred to under performing locations to bring back to standard. Won awards for both sales performance, and operational excellence.

Clovis, Ca

Recruited, Interviewed, Hired, On boarded 140+ employees for Store Grand Opening. Performed over 1500 interviews during a week long job fair. Opened the Clovis, CA store with #1 rank among 32 new store openings. Created a highly sales driven atmosphere. Ensured freight flow process was executed to company standards. Delivered top level audit results. Rolled out new company directives and initiatives. Ensured Merchandising guides were set to company standard. Promoted from Softline's Manager within 1 year. Maintained audit scores at or above goal during tenure. Recruited, hired, and trained new staff as necessary. Developed and internally promoted Lead and Specialist positions. Delivered annual performance reviews.

Coalinga, Ca

Recruited, interviewed, hired and on boarded staff. Performed annual performance reviews, delivered corrective actions, and performance improvement plans. Trained and promoted internal staff to fill Lead positions. Ensured corporate merchandise direction was set. Ensured truck process was completed efficiently. Created merchandising displays to promote a highly promotional atmosphere. Challenged team members to ensure customer satisfaction

Fresno, California Area

Assisted clients with the selection of unique jewelry and watches. Purchased inventory, and designed product mix to match consumer desires. Crafted custom designs from estate jewelry purchases. Managed special order process to ensure completion and customer satisfaction. Provided consultation to owners on all executive level business decisions. Created marketing materials for advertised publications. Planned and represented the company at numerous charitable events. Responsible for public relations campaign "A Year of Giving Big," which benefited over 30 charities in the Fresno community. My work resulted in mentions in the Fresno Bee newspaper 3 times, 2 television appearances, and a radio interview in the span of a month at no charge to the company.

Fresno, California Area

Opened, staffed, and trained the store personnel. Was responsible for all aspects of sales, inventory management, and HR. Responsible for development, and management of IDPs, Sales Plans, and ongoing employee training. Managed implementation, and explanation of employee benefits plan.

Grand Opened new location. Responsible for all Human Resource activities. Directed and managed sales floor. Managed pricing methodology. Directed and managed jewelry design studio. Inventory management. Purchased all inventory. Event Coordination.

Event Coordinator, sales, customer service, executive assistant to owner

Bachelor Of Science (B.S.), Business- Human Resource Management

Associate In Arts, Business Administration

Certificate, Business Administration- Business Law

Certificate, Business Management-Human Resources And Relations

Certificate, Business Management- Human Resources And Communications

Certificate, Business- Business Management

Ajp, Diamonds, Colored Gemsotnes, Precious Metals

Csa, Jewelry

Activities and Societies: Attended Conclave in 2002 in Vancouver, BC Received an invite to join the membership committee