In this role I manage a team in a customer service environment. Looking after large scale account such as Superdrug, The Co-op, The Perfume Shop and RSCPA, my daily tasks include (but are not limited to):Order ManagementComplaint HandlingStat ReportingTeam ManagementTrainingWorkflow improvements

Working as a field based account manager I looked after numerous construction clients, both large and small, within the Staffordshire Area. My duties in this role included:Growing and maintaining existing accountsWinning new businessProduct demonstrations and trainingWorking with medium to large scale (1m+) construction projectsProject analysis to uncover opportunistsMeet or exceed the company targetsThis was a self driven role requiring me to manage my own time, plan my own routes and make my own appointments.Notable achievements in this role include a nationwide team win for highest sales figures.

Studying product design I have experienced everything from coming up with the initial ideas for a product, designing the product and then manufacturing it. Seeing something I have created in its finished form is something I thrive off as, to me, there is no greater achievement than having and using something you have made yourself.I have also advanced on my design practices, using Adobe Creative Suite to design logos, packaging and flyers that will ensure my product attracts the eye of the consumer. Using Illustrator I can incorporate a lot of my own drawings in to this, giving a product that last personal touch.

My main role here was to DJ on Thursday nights (Headingley's biggest student night). I played a wide range of house music, as well as songs that I have produced myself.I was also responsible for promoting the night and created the bar's flyers for the event. These flyers were made using a mixture of Adobe Photoshop and Abode InDesign.

Alongside my university studies I worked part time as a door-to-door fundraiser for a range of charities, including Macmillan Cancer Support. This role was target driven on a weekly basis, which was perfect for me as I enjoy working towards a goal and improving this week by week. I also loved being able to speak to people from a range of different backgrounds, not only to raise money, but to also educate them on matters they may not be aware of and raise further awareness for each charity, which may help towards more people donating in the future.As a 'people person' this role was extremely beneficial to me, as it not only allowed me to raise money for good causes but also allowed me to further develop my inter-personal skills.