Josh S. Email & Phone Number

San Francisco, Ca, Us

Us

Developed features for multiple products in full-stack Coffeescript environment. Built out admin dashboard tools for Maestro, a live-event CMS used by Ultra Music Festival, EDC, HARD Summer, and Insomniac among others. Developed analytics visualization features (using D3 and Keen.io) for the product dashboard.

Developed and expanded content for early-stage and venture-funded startups. Included content placement, new user onboarding, press updates. Clients included Stitch Labs and Evolv.

At CruiseWise, I created and launched company’s customer service department. This inolved developing company onboarding documents and training a team of four agents that closed $600,000 worth of bookings over six months, which was exciting as the product was new territory for all of us. On the technical side, defined requirements for and selected the company CRM. We chose Salesforce and I modified it extensively for the company's data gathering needs. As well, I was a key contributor to our initial content development. For this, I wrote and edited content for thousands of ship facilities and port entries. This turned out to be a thoroughly journalistic endeavor as much of the information we collected required sourcing and confirmation beyond what was available online.

Social Games Today covers the world of social media gaming for the player audience. I'm the editor and chief content developer on the site.

Mediactive is a project to raise the bar on the demand side of journalism by developing a user's guide to democratized media. I developed the site in Wordpress and established a digital home for the Mediactive book. I wrote about and cataloged digital tools for everyday publishing.I assisted in editing the book at the fact-checking/citation level and developed a full-course of lesson plans for media educators.

I developed MediaCritic in Drupal alongside the lead developer and editor, Scott Rosenberg. In addition site development, I investigated and organized sources of good media criticism for the site's content.More information about MediaCritic here: http://dangillmor.com/2008/12/26/principles-of-a-new-media-literacy/

Tempe, Az, Us

I served as a Research Assistant for the Knight Center for Digital Media Entrepreneurship. There, I project managed the development of the Center's website, StartupMedia.org.During my time at Arizona State, I've also served as a Teaching Assistant for the following classes:-International Mass Communication-Mass Communication Law-Grammar for Journalists

Tempe, Az, Us

The New Media Innovation Lab brings together students from Journalism, Business, and Engineering to brainstorm and create new media projects for the lab's clients.

Tempe, Az, Us

While at UAT I wrote documentation for the University's application for NCA accreditation. This involved collaborating with staff at all levels to document the University's academic processes and supporting departments.I also helped write documents to accredit the University's Network Security program with the National Security Agency. This application resulted in UAT being recognized as Arizona's first NSA Center of Academic Excellence.

At Southeast Asian Marketing, I worked on a web project to automate how conference attendees signed up and selected hotel rooms during conferences. My role was to communicate project needs in Thailand to designers in the United States. I also updated the company's marketing documents, including brochures for tourism packages that were then distributed to conference attendees. As well, I wrote a newsletter directed toward non-profit donors in the US that described a microloan NGO supported by the company.

Mmc, New Media

Education record

B.S., It, Intercultural Communications, Science