Josh Kappes Email and Phone Number

Utilize FSS product knowledge to educate and provide customers with product recommendations and solutions to solve problems. Generate new sales through pre call planning, prospecting, and cold calling potential customers. Exceeding goals by averaging $47,671.41 in sales monthly.

Provide customer service support to all divisions and business units supported by North America. Achieve individual goals for monthly call quality and daily metrics using time management skills.Efficiently managed Customer and Field Sales needs by entering Customer Master Data using CCS/SAP systems.Provided Logistical Analysis to ensure orders reach customers efficiently and on time.Managed Rotation Projects: Regional and International Billing, Keying Promotional Orders. Placed CAPA’S for Customer’s during Quality Assurance Procedures.

Maintained market share growth in a territory of 74 national and regional accounts and trained and developedbusinesses with a total of 222+ sales associates.Raised product market share by developing and maintaining account relationships.Drove sales growth by educating account representatives on how to effectively promote Simmons products.Utilized data, such as account history, ownership, product sales information, and planning, executing uniquemarket share growth strategies for all 11 national and regional accounts.