Joshua Chung Email & Phone Number

United States

Texas, United States

Responsible for designing, automating, and optimizing infrastructure systems, driving reliability, scalability, and efficient operations across multiple environments. Required skills in Terraform, Kubernetes, CI/CD, cloud-native technologies, and observability tools.

Led initiatives to optimize and automate production environments, drive microservices adoption, enhance observability, and standardize incident management. Required skills in Kubernetes, AWS, automation tools, and cross-functional collaboration.- Implemented an automated manifest tool that streamlined service deployment, observability, and infrastructure resource configuration, reducing operational toil of production applications by 60%.- Secured engineering buy-in and led a cross-functional initiative to migrate services from AWS Elastic Beanstalk to Elastic Kubernetes Service, enabling a microservices-driven approach in just 3 months.- Created a core service feature that automates custom URL shortening before customer delivery, resulting in a 97% cost reduction, saving approximately $40,000 month-over-month.- Led the organizational shift to standardize incident management and postmortem processes, utilizing key metrics during forensic drill-downs, which reduced mean-time-to-resolve from hours to minutes.

Los Angeles, California, United States

- Streamlined over 100 infrastructure repositories into a single, developer-friendly catalog service for deploying and configuring AWS resources, reducing deployment time for new features by 45%.- Supported the migration of core production services from AWS EC2 to ECS (Fargate), implementing automated CI/CD pipelines and infrastructure provisioning, which lowered technology costs by 33%.- Increased visibility on granular cost spending for 90% of all production applications bysynthesizing standardized tags through Infrastructure as Code (IaC) in Terraform, fromarea-specific to team-level, portrayed through polished DataDog dashboards.

Wilmington, Delaware

- Built an observability tool that provided high-level historical data on incidents and outages, along with root cause analysis context, reducing mean-time-to-resolve by 25%.- Developed a robust automation load testing tool that processed test scenarios and improved real-time metric dashboards, increasing overall service reliability and resiliency.- Improved efficiency, performance, and reduced infrastructure cost by providing architecturaland practical guidance to software teams on logging standards and deployment automation,by developing with Kubernetes and Helm.

Greater Philadelphia Area