Josh Kitchen Email & Phone Number

Milwaukee, WI, US

Result-oriented and visionary leader with extensive experience in IT service management and a proven track record in implementing AI-driven solutions. Adept at transforming service desk operations through innovative AI technologies, optimizing processes, and driving client satisfaction. Possesses strong leadership, strategic vision, and a commitment to.

Brentwood, Tennessee, US

• Go Live Activation Project Manager with responsibilities for hiring and firing, reporting into the c-level suite executive team, managing budgets up to 19 Million Dollars, and managed multiple teams ranging from 185 to.
• Overall creation and management of the Master Schedule for Epic Go Live support (Partner ATE, Epic Vendor Support, Clients Superusers, Clients Credentialed Trainers, and MD on MD Support).
• Provide Recommendations based on findings unit census and number discovery for Hospitals, Ambulatory and Specialty Clinics for MD, nursing, and non-clinician levels of support.
• Real-Time communication of Quick Start Guides, Tips and Tricks, and any other important information to push to consultants during Go Live.
• GPS Based Consultant Time tracking and Real Time Budget Reporting for daily burn rates to prompt any risk mitigation.
• Recruiting and full on boarding responsibilities for Go Live Support Staff

Mclean, VA, US

• Responsible for implementing, developing, and executing recruiting strategies across the Midwest for offices located in (Dayton, OH; Cleveland, OH; Columbus; OH; Indianapolis, IN; O’Fallon, IL; St. Louis, MO, Kansas.
• Perform full lifecycle recruiting from strategy, discovery, boolean sourcing, candidate assessment, candidate presentation, and new hire negotiation
• Manage technology job orders, candidate generation, and allocate sourcing support for the Midwest
• Conduct job order intake meetings with hiring managers on requirements and develop recruiting strategies
• Manage job order flow, candidate talent pipelines, and contract recruiters
• Managed up to 95 job orders at one time

Tampa, FL, US

• Collaborate with clients at all levels of management and Human Resources to design, develop, communicate and implement an integrated recruiting strategy, with an emphasis on talent pipeline development
• Charged with performing full life cycle recruiting (discovery, sourcing, assessment, negotiation, hiring, orientation, supervising, training, and firing)
• Manage up to 35 positions at any given time
• Successfully placed over 300 candidates career-to-date into various departments
• Posting advertisements for new employees in newspapers, on the internet or in trade specific magazines
• Conducting new associate orientations as necessary and socializing new associates into the organization

Tampa, FL, US

• Recruitment/Sourcing methods include job boards (Careerbuilder, Monster, Dice, Hot Jobs, Cleared Connections, Clearance Jobs), Social Networking (Plaxo, LinkedIN, Facebook, MySpace, Twitter), Blogging (Bloglines.

• Responsible for GDITA e-mail newsletter, Technology First Dayton, and monitoring web applications
• Redesigned entire graphical layout of Technology First e-mail Newsletter using HTML and Adobe Illustrator
• Developed training material for creation of Surveys
• Architect for website http://www.gdita.org
• Briefed executive staff on technology enhancements for GDITA Strategic Plan of 2006
• Developed the DMIX website in ASP.NET, XML, and HTML on a SQL Server 2000 Database http://www.donet.com/~dmix

Lake Buena Vista, Florida, US

• Provided world class customer service to our guests within the Magic Kingdom at Splash MountainTechnical Government IT Recruiter LION Technology Government Executive Staffing

Dayton, OH, US

• Assessment of marketing opportunities and target markets
• Gather Intelligence on customers and competitors
• Follow-up sales activity
• Pitch and presentation rehearsals

Dayton, OH, US

• Managed 13 direct reports (Sales, Production, Clerical)
• Managed the creation and implementation of promotional campaigns
• Responsible for selecting media for advertisement placement on behalf of clients
• Assist clients in achieving business objectives through their advertising budgets by recommending the best possible use of various media platforms
• Negotiate with national advertisers for print and paper inserts
• Assist in ad layout in print newspaper and online website

Miamisburg, OH, US

• Developed and designed in Visual Studio new Internet/Intranet Applications using ASP, ASP.NET, HTML, XML, XSLT, CSS in the.NET Framework 1.1 on a SQL SERVER 2000 database
• Design GUI and Artwork (.GIF,.JPEG,.BMP) in Photoshop, CorelDraw, and Quark Express
• Developed evaluation frameworks through HFE (Human Factors Engineering) analysis to evaluate "Human to Human," "Human to Group," "Human to Organizational," and "Human to Machine"
• Coordination of all HFE (Human Factors Engineering) activities; the evaluation of web design through expert review, end-user testing and focus groups
• Performed an analysis of multiple Google AdWords/CPM campaigns
• Used Web Trends Analytics to monitor SEO/SEM/PPC for 30+ websites

• Managed the NT 4.0 Windows Server System infrastructure including formulating, implementing, and supporting messaging, files services, access points, remote access, printing, terminal services, databases, and numerous.
• Developed ad-Hoc reporting using Crystal Reports for management
• MS Active Directory administration of user accounts and rights, shares, roaming profiles, login scripts
• Provides multiple Local Area Network laptops and Cat5 cable for local users

• Developed and Maintained Static Commercial Websites in Classic ASP, Visual Basic, HTML, DHTML, CSS, and JavaScript
• Responsible for Web tracking and SEO/SEM using Web Trends Analytics
• SEO (Search Engine Optimization) through manual indexing of sites - Meta tags to organic site submissions across the major search engine network