Joshua Kuligowski Email & Phone Number

Brenham, Tx, Us

Killeen, Texas, Us

As founder of NexTech, I lead the customer relations and technical execution teams to work cross-functionally to ensure solutions are built accordingly to strict client specifications. I provide consultative leadership to client management teams through architectural guidance and project execution vision from inception to completion. My role continually requires my expertise in forging trusted relationships with clients through effective leadership of strategic project planning and execution within aggressive deadlines. PERFORMANCE HIGHLIGHTS: ☑ Leads data migration project strategies/execution for telecommunication legacy sources and systems.☑ Directs development/implementation of system upgrades; and the creation of change management processes for both programs and projects to enhance impact awareness.☑ Successfully migrated and converted multiple OSS/BSS database systems into one common Oracle platform for several telecommunication companies in North America and Europe.☑ Works directly with clients to identify daily operational issues that cause provisioning delays, loss in revenue, failure to comply with telecommunication regulations and monitoring potential business fraud.

Paris, France, Fr

Provide Oracle MetaSolv Solution expertise building network and equipment inventoriesProvide Subject matter expertise configuring Oracle MetaSolv Solution application to support business operations

Overland Park, Kansas, Us

Managed on-site support teams for Unified BIlling Platform application rollout to customer service centers. Responsiblilites included: onsite support, issue resolution, application enhancement, training.

• Worked directly with clients to identify daily operational issues which were causing provisioning delays, loss in revenue, failure to comply with telecommunication regulations and monitoring potential business fraud. • Created and executed project plans to clean up business processes and data (i.e. network inventory, customer orders, product catalogs, work flows and work queues, billing), allowing clients to successfully pass audit criteria as required by the FCC and/or SEC.• Created Change Management processes for programs and projects for impact awareness across multiple project and organizations• Recommend best-of-breed applications for senior management (including C-level)for scalability and usability in line with company goals/objectives• Successfully migrated and converted multiple OSS/BSS database systems into one common oracle platform for several telecommunication companies in North America and Europe

- Resolved locked orders and provisioning flows through the MetaSolv database tables- Provided analysis and recommendations to executive team for optimization of MetaSolv product Catalog, Provisioning Work Flows, and data cleanup and standardization

Montreal, Quebec, Ca

- Managed data merge project of two acquired telecom company's Oracle/MetaSolv TBS systems- Provided technical support executing migration scripts- Analyze and resolve MetaSolv GUI issues; determining whether these issues were migration related or specific to data integrity/user input errors

• Wrote SOW, Program Plan, and Implementation plan for a legacy data migration project for 2nd largest cable company in the nation.• Delivered project three weeks ahead of schedule, under budget and only one production issue.• Managed program and project budgets ranging from $250k to over $6 million• Wrote RFP for 2000+ user OSS implementation for large European Telecom company; Project components included CRM, Order Entry, Provisioning, Network and Equipment Inventory, Trouble Ticketing, Billing, and system integration applications.• Project managed multiple implementations of enterprise-wide operational support systems effecting an average of 500+ end-users per client • Defined process gaps/improvement for 1000 end user OSS organization, documenting the UML design elements, and training the end user community through web classes and classroom training

Greenville, Sc, Us

- MetaSolv provisioning work flow optimization- Business process re-engineering for order entry and sales process flows- Provided high level anlysis of data integrity issues and suggested resolutions

Basking Ridge, Nj, Us

- Analysis of circuit and equipment inventories for the FTTP (Fiber To The Premise) project- Recommendations for data reconciliations and standards for data entry into ordering system- Participated in JAD sessions to build end user ordering GUI

Us

- MetaSolv Implementation/ Support Team Lead for 8 client employees- Created and managed MetaSolv Data Integrity project (reconciling circuit inventory, equipment inventory, customer accounts and infrastructure data)- Provided analysis for large billing revenue assurance effort; reporting directly to executive team- Defined OSS architecture roadmap for IT organization

Boston, Ma, Us

- Project Managed Regulated Ordering Gateway initiative- MetaSolv business process optimization- Product Catalog retooling- Fraud analysis of circuit data

Danderyd, Stockholm County, Se

- Implemented LSR Gateway- General MetaSolv configuration and optimization

Us

• Project lead for multiple regulated ordering gateway integration projects• Negotiated regulated ordering SLAs with national trading partners• Business requirement gathering via JAD sessions• Implement, test and maintain three software platform environments• Facilitate testing session with in-house users and trading partners• Created data standards and supporting documentation to maintain those standards• Gap analysis on legacy system or new application for support of ordering process• Developed instructional document on-line library for the user groups• Provided subject matter expert support for regulated ordering for telecommunications• Mapped data elements from ordering tables through an API to billing tables (Oracle database)

Us

• Create technical and business presentations for presentation at client sites in conjunction with Sales Engineer /Executive• Implement the core software product at client • Develop implementation plan for client network administrators• Create and troubleshoot multiple database schemas • Developed rapid implementation database program• Facilitate testing session with in-house users and trading partners• Created data standards and supporting documentation to maintain those standards• Gap analysis on legacy system or new application for support of ordering process• Developed instructional document on-line library for the user groups

Ba, Management Information Systems

Accounting

Education record