Josh Lafleur Email & Phone Number

Dubois, Pennsylvania, Us

Nashville, Tn, Us

Radiology Leadership Consultant

New Orleans, Louisiana, Us

Function as servant leader of 125 throughout the Imaging, Laboratory, Hematology & Oncology, Infusion Center, Radiation Oncology, and Radiation Therapy departments of a 195-bed acute care hospital in uptown New Orleans, LA. Facilitate leadership development of managers and supervisors within area as well as develop dyad partnership with medical directors in each area. Align department leadership to engage and empower staff increasing staff/physician coordination and patient satisfaction. Develop structured training, competency, and communication rhythm for front line staff to ensure transparency and alignment with mission vision and organizational values. Leverage hardwiring communication with staff and providers to ensure real time feedback is given and received to increase trust and psychological safety in both departments, while delivering vaccine clinic and Covid testing oversight.• Improved patient satisfaction scores of the phlebotomy department by 49% in the first month. • Succeed in increasing overall FTE count to 125 as well as earned trust and dyad partnership of Urology section head.• Successfully took over two new departments including the Baptist Laboratory and the Urology clinic while implementing applicable measures to overcome underperformance and enhance patient / provider satisfaction.

New Orleans, Louisiana, Us

Led a team of 61 throughout the Imaging and Oncology Service departments of a 195-bed acute care hospital. Provided initiatives that advance patient services quality and continually improve satisfaction. Worked with senior leadership teams to develop strategic plans and objectives. Advocated for ongoing operational efficiency and cost management objectives, targeting industry trends to identify innovative opportunities.Key achievements: • Interim acting liaison; interfaced with local and system-wide facility departments to direct the full scope of construction projects across the Ochsner Baptist Campus.• Piloted a change management initiative within the Hematology & Oncology clinic and Infusion Center that increased staff and delivered operational stability.• Monitored operations and redeveloped schedules to drive efficiency, elevating the volume of imaging services exams by 15% over the prior year.• Headed the placement of a new USP800 compliant chemo pharmacy adjacent to the infusion center that allowed for the increased production of chemotherapy, increasing the center's procedure volume by 141%.• Recruited a new full time HemOnc provider and championed business development relationships with community providers that increased the Hematology & Oncology clinic volume by 56% over prior year.• Eliminated the need for a contract labor or agency and saved the department $35K by partnering with the HR team to develop strategies to fill hard to recruit positions.

New Orleans, Louisiana, Us

Aligned 10 departments and 42 employees and ensured all services were in compliance with policies and service standards. Oversaw operational budgets of $48.5M in gross revenue. Actively cultivated beneficial Dyad partnerships with the Imaging Services Medical Director.Key achievements: • Piloted imaging expansion efforts, leading four capital construction projects, including an interventional radiology suite, mammography expansion ultrasound expansion and two new clinics all with a value of $7M+.• Created and introduced an oversight program utilized for lead apparel purchases, storage, and evaluation; adopted program was recognized by The Joint Commission as a best practice.• Introduced rounding meetings with front line staff, and launched new communication tools that increased engagement and displayed team progress that led to the achievement of a 9% YOY improvement and record score for Gallup employee engagement in 2017.

Nashville, Tn, Us

Led the imaging services operations for six departments within a 131-bed acute care hospital and 32 employees. Worked in concert with management teams to drive quality initiatives and develop short and long-range strategic goals that further bolstered business. Key achievements:• Launched an employer relations outreach program that targeted insured individuals with potential vascular disease utilizing Angioscreen Peripheral Vascular Screen initiative that provided an additional $170K in revenue.• Played a key role in the purchase of a 1.5T MRI that allowed for the cancellation of contract MRI services and delivered a $750K annual savings.• Implemented behavioral-based interview practices to on-board a diverse and strong team that led to the elimination of contract labor hours and achieved a savings of $90K.

Aurora, Co, Us

Headed the imaging operations on the main campus of a non-profit city owned health system containing a Level 2 Trauma Center with two hospitals and one outpatient imaging center. Managed a team of supervisors and lead Technologists that managed 144 employees. Partnered with 20 subspecialized radiologists and physicians to ensure accuracy and efficiency. Captained a multidisciplinary team charged with initiating changes in regulatory requirements for EMR activities. • Chaired an interdisciplinary LEAN project that optimized Nuclear Medicine Stress Test Protocol for imaging & cardiology.

Bachelor Of Science, Zoology

Master Of Business Administration - Mba, Business Administration

Bachelor Of Science, Nuclear Medicine Technology