I manage several teams including delivery/implementation, partner enablement, and operations along with working with our product and sales organizations to ensure we are positioned optimally for growth. As part of our leadership team I work with other leads to build our growth plan and manage our P&L to ensure we hit our revenue, COGS and profitability targets while meeting the expectations of our investors.

Independent Consultant focusing on Technology Leadership and Center of Excellence consulting on CRM platforms, including Salesforce.com.

Functioned in Sales and Delivery Executive capacities within Sapient's Salesforce division (formerly Vertiba), focusing specifically on energy, utilities and public sector industries. My responsibilities included business development, people leadership and management, change leadership, and overall deliverable responsibility across my accounts. I grew our energy and utilities practice from scratch into a multi-million dollar practice over the course of less than a year.In addition to this, I focused heavily on the quality of our team members. In my leadership role, I mentored several senior resources in operational and consulting best practices, impacting both quality of work life balance for our team members as well as quality of delivery for our clients.

Delivery leader focused on technical team leadership across client and 3rd party vendor teams with a focus on delivering high quality Salesforce.com CRM and mobile applications.My key focus areas in this role were interacting with client executive and leadership teams to help shape and deliver strategic solutions that increased sales, decreased costs in various operational areas, and enabled senior leadership to access strategic and confidential content from a highly secure mobile application. I worked extensively with technology executives, end users and project champions on change leadership strategies to ensure smooth rollout of these applications.

Developing product roadmap and business development strategy and pipeline management for iPhone and Blackberry mobile platform software applications. Products include Platform-as-a-Service (PaaS) offerings for rapid mobile content broadcasting and push notifications for delivering customizable notifications to mobile phones. Deliverables include building product roadmap, market and SWOT analysis, pricing, marketing strategy and copy, and sales efforts.

Visionary and architect for our Syndicated Knowledge Infrastructure & Protocol (SKIP) technology platform. SKIP enables companies to share and monetize their data on an open market data exchange and simplifies always-on, premium data sharing and collaboration between staff, business and data partners via the web.Manage a successful product development and delivery plan by recruiting and managing a team of software developers from product conception through implementation. Direct developers by outlining and articulating targeted business and technical requirements and using effective project management techniques.Executed a successful go-to-market plan through an effective sales and marketing strategy. Assembled a sales team to sustain revenue growth.

Architect software and service solutions for Fortune 500 clients to facilitate workflow across departments and between geographically distributed teams. Assemble and lead project teams comprised of project managers, analysts and developers to deliver these solutions. Manage relationships with key client contacts. Generate additional business through ongoing business development efforts.P&L responsibilities for strategic accounts and associated SaaS projects; Lead business development efforts to expand account revenue and successfully do so increasing accounts by as much as 100% post-origination.Responsible for hiring and staffing responsibilities for multiple simultaneous projects implemented worldwide using SaaS platforms and custom open-source portal platforms; Remotely managed strategic accounts with many Fortune 500 companies.Developed employee compensation and bonus structure with CEO; Implemented plan effectively leading to year-over-year revenue growth of 75%.Managed product vision and staffing for creation of an end-to-end, integrated Sales Automation, CRM, Project Management and Budgeting application; Lead product development efforts for geo-location mapping technology with proximity search, document management products, dynamic document population and creation functionality, web-based photo management, and other products.

Managed product vision, design, and implementation of a Commercial Real Estate Asset Management application used by several hundred users to manage and report on data for ~1000 properties totaling ~$12 billion in assets.Managed product vision, design, and implementation of a Business Intelligence (BI) application, that utilized Data Visualization philosophies, used by several hundred users to visualize and extract relevant reports on geographically dispersed and categorically complex property and loan data.Managed implementation teams consisting of software developer, project manager, and business analyst functions to ensure on-time delivery of strategically-aligned projects with $100k+ budgets; responsible for providing adequate change control and documentation to meet stringent Sarbanes-Oxley and audit requirements.

Identified opportunities to leverage customer contact information as a source for business process reengineering opportunities; co-developed concept for two new products: 1) Post-contact categorization tool, 2) Web-based reporting portal to analyze both quantitative and qualitative customer contact data.Co-architected a multi-dimensional business intelligence (BI) data mart to house email, phone and chat transactional data from CRM applications such as Avaya, Kana and Net Agent as well as transactional data from XML log files created by Finali's online self-service agent; designed web-based OLAP reporting portal to present data from data mart to Client users ranging in expertise from contact center analyst to CEO.Developed patent-pending analysis driven design and deployment (A3D) methodology to effectively manage, mine and analyze data for the purpose of designing and deploying targeted business process enhancements and customer contact automation solutions including IVR, and Finali's online self-service agent.TECHNOLOGY & PROCESS KNOWLEDGET-SQL, HTML, JavaScript, SQL Server, MySQL, QuickBase, MS Project, Office, Visio and other UML modeling tools, various Business Intelligence and Data Visualization tools.Well versed in Spiral, RUP, Agile, SCRUM, Waterfall and other project methodologies.