Josh L. Email & Phone Number

Bethesda Md

In charge of managing all aspects of internal IT operations for a publicly traded commercial real estate firm across 40 locations. Areas of responsibility include new system design and implementation, budgeting, IT policies and procedures as well as management of in-house and contracted IT staff. • Implemented disaster recovery solution that improved recovery time by more than 30% while reducing monthly costs by 25% • Implemented multiple systems to enhance and properly manage security as well as incident response policies and procedures. • Implement new systems and services on in-house virtual environments as well as external cloud environments. • Rolled out single sign on and multi-factor authentication to enhance security, while improving end user experience.• Manage systems and policies to ensure 100% SOX compliance as well as work with auditors to continually improve/streamline the audit process. • Manage all IT staff• Reduced IT budget by 40% while making day to day business operations more efficient. • Rolled out email continuity solution to provide all users with 100% uptime for email.

Baltimore, Maryland Area

Founded and managed an IT consulting organization providing, network design/support, and audio/video deployment expertise to small and medium sized businesses as well as government agencies.* Provided technology solutions to government, biotech, real estate, hospitality and sales clients.* Worked tirelessly to ensure 99.9% uptime of systems for all clients, servicing more than 500 users in over 15 locations.* Introduced new services to clients that expanded business by 30%.Windows Active Directory and MS Exchange environments; cloud solutions; Blackberry Enterprise Server; VPN; telecommunications systems; virtual environments; custom web applications; email archiving; backup systems and procedures; audio/video systems; databases (SQL, MySQL); POS systems; and mobile communication boxes to provide voice/data services to remote users.

Silver Spring, Md

Charged with ensuring the delivery of highly reliable services to 900+ users across 5 locations for this provider of armed guard services to global government facilities. Scope of accountability spanned technology strategy and execution, budget planning and monitoring, project management, vendor relations and contract negotiations, user training and support, and asset management.* Established the technology strategy, gained approval, and oversaw the introduction and adoption of standards and best practices that enabled this $50 million company to grow rapidly within 2 years.* Collaborated with users to determine needs to increase efficiency and capability.* Managed the build out of 3 new sites, relocation of corporate headquarters, and deployment of LAN/WAN infrastructure across all 5 locations.* Participated in company’s Brand Marketing Summit: Recommended solutions to strengthen brand identity leveraging online media.* Designed and built out the international network that enabled company to fulfill the requirements of multiple large government contracts.* Oversaw the implementation of critical systems encompassing biometric security systems, telecommunications, building security, and server infrastructure to help reduce operating costs.* Earned award and recognition from Microsoft for seamless fast-track integration in response to the migration of accounting platform from Peachtree to Great Plains/MS Dynamics within 2 months.* Drove the implementation of a comprehensive time & attendance and payroll solution for 900+ security guards across the United States that automated manual processes and eliminated errors.

Bowie, Md

Consulted with clients to analyze needs and issues; evaluated and recommended strategies; and guided the on time and within budget delivery of infrastructure, remote access, messaging, and backup/recovery solutions.* Deployed and maintained Citrix MetaFrame environment for Montgomery School District that enabled students to access critical software and data.* Optimized and administered network and desktop infrastructure for Holiday International Security/USProtect that improved uptime and the delivery of services to users.

Silver Spring, Md

Recruited to design and implement technology solutions for Maryland and New Jersey offices.* Collaborated on the design, build out, and management of LAN/WAN infrastructure encompassing Windows Active Directory, MS Exchange, backup/recovery, wireless, and VPN structures.* Evaluated and purchased technical assets; developed hardware and software standards; mentored PC Support Technicians; and served as primary contact for off-hours emergency support services.

Rockville, Md

Responsible for providing hardware, software, and networking support to user base across 2 floors for the Rockville Maryland site.