Joshua Lim Email & Phone Number

Coquitlam, British Columbia, Canada

British Columbia, Canada

-Answering product and service calls from both potential and existing customers-Assisting customers process orders online and navigate company resources -Managing and responding to customer written reviews-Following up with customers on phone that require further assistance -Managing large amounts of incoming calls-Communicating effectively with colleagues and supervisors on customer needs or areas that require attention-Assisting customers with the processing of refunds, exchanges, or compensation-Helping customers deal with shipping and handling needs -Attempting to persuade customers to not cancel orders-Resolving customer complaints through appropriate websites, emails, or calls-Managing and assisting difficult or disgruntled customers -Putting in extra 110% effort to keep customers engaged on calls-Assessing customer needs and collecting important information to be able to make a suitable recommendation for potential products or services

-Picking/pulling particular merchandise from storage and ready them for shipment.-Reading digital and printed product requests, navigating to the appropriate warehouse section, and placing the item in the correct load container.-Using physical ability to carry large and heavy loads over long distances.-Spending most of the day on feet, walking, carrying, and moving inventory.-Collaborating with colleagues, supervisors, and shipping department to meet customer needs.-Receiving inbound pallets of inventory and sorting them with aid of digital systems.-Palletizing inventory, performing random inventory quality checks, and repackaging of products.-Moving pallets of inventory to either the designated shipping zone or location in deep storage.-Efficiently emptying out full shipping containers of contents via hand and conveyer belt.-Working as a team with department to ensure tasks can be completed as efficiently as possible.-Careful and precise compliance with warehouse health and safety procedures.

-Meet students at their homes and review their past assignments and current homework.-Identifying particular areas of study or thinking that may require further development.-Creating personalized lesson plans and prepared worksheets/documents for sessions.-Employing proven study aids and techniques to prepare for upcoming hurdles.-Ensuring the best technique of teaching is being used based upon the kind of learner.-Communicating clearly to parents about current progress, and areas that may require attention.-Assisting children in the development of reading, writing, and mathematical proficiency and enjoyment.

New Westminster, British Columbia, Canada

-Working as a team with kitchen staff to ensure tasks could be completed as efficiently as possible.-Preparation of meals and ingredients using particular kitchen cooking techniques.-Cleaning of kitchen and all used surfaces to ensure sterile working environment.-Operating heavy-duty dishwashing machines.-Communicating effectively with supervisors and colleagues.

Richmond, British Columbia, Canada

-Working one-on-one with students and identifying specific learning needs.-Collaborating with colleagues and supervisors to assess the best way to meet student needs.-Evaluating student progress and discussing important results with parents and supervisors.-Marking and correction of student's homework and tests using Kumon marking systems.-Assisting young children in the development of reading, writing, and mathematical proficiency and enjoyment.-Bulk inventory sorting, cleaning, organizing, and stocking.-Communicating effectively with colleagues and supervisors.

New Westminster, British Columbia, Canada

-Presenting, promoting, and selling products to customers through in-person interactions.-Maintaining a clean, professional, and friendly shopping environment for customers.-Performing stocking, shelving, re-organization, and re-packaging duties.

Bachelor Of Science - Bs, Kinesiology And Exercise Science

High School Diploma

High School Diploma