Josh Linbourne

Josh Linbourne Email and Phone Number

Client Relations Director | MBCS | Life is not a problem to be solved, but a reality to be experienced. @ We Do Your Group Limited
vieux-fort, saint lucia
Josh Linbourne's Location
Greater Bristol Area, United Kingdom, United Kingdom
About Josh Linbourne

I have 3 years of experience working with We Do Your IT as well as voluntary work in helping with IT at a school. Currently, I work as team leader, making sure that the team give the best customer service and support that our customers deserve.I am a hard-working, enthusiastic individual and willing to help anyone who is at need. This is also shown in my Saxophone performances at Bristol’s Colston hall and social clubs/pubs around Bristol.

Josh Linbourne's Current Company Details
We Do Your Group Limited

We Do Your Group Limited

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Client Relations Director | MBCS | Life is not a problem to be solved, but a reality to be experienced.
vieux-fort, saint lucia
Website:
wedoyour.group
Employees:
9
Josh Linbourne Work Experience Details
  • We Do Your Group Limited
    Client Relations Director
    We Do Your Group Limited Aug 2024 - Present
    City Of Bristol, England, United Kingdom
  • We Do Your Group Limited
    It & Communications Manager
    We Do Your Group Limited Nov 2022 - Present
    Bristol, England, United Kingdom
  • We Do Your Group Limited
    Team Leader - It Support
    We Do Your Group Limited Apr 2018 - Present
    Bristol, United Kingdom
    We Do Your Group is a group of technology companies with the aim of providing outstanding customer service while giving you fantastic value for money. We offer a unique experience that isn’t available anywhere else in the marketplace. With tailored, fully managed, IT solutions which allow us to meet and exceed the technological needs of your company, all fully adapted to your needs. Our group covers IT Support, Hosting, IT Supplies and Communications specialists meaning we can cover everything from your servers and IT systems through to your broadband and phone lines. We offer regular customer check-ups which allows us to keep your systems up to date, inform you of the latest developments and allows us to keep you happy.I am proud to be the IT Team Leader of the We Do Your Group. This encompasses all of the IT roles I undertake within the We Do Your Group where I hope to remove or at least reduce the technology burden for my customers. I take pride in ensuring that they have the best systems and capabilities to make running their business a smooth and easy process in terms of technology so that they are able to excel at what they do best!
  • We Do Your Group Limited
    It Team Member
    We Do Your Group Limited Nov 2016 - Apr 2018
    Bristol, United Kingdom
    We Do Your Group is a group of technology companies with the aim of providing outstanding customer service while giving you fantastic value for money. We offer a unique experience that isn’t available anywhere else in the marketplace. With tailored, fully managed, IT solutions which allow us to meet and exceed the technological needs of your company, all fully adapted to your needs. Our group covers IT Support, Hosting, IT Supplies and Communications specialists meaning we can cover everything from your servers and IT systems through to your broadband and phone lines. We offer regular customer check-ups which allows us to keep your systems up to date, inform you of the latest developments and allows us to keep you happy.I am proud to be a Team Member of the We Do Your Group. This encompasses all of the roles I undertake within the We Do Your Group where I hope to remove or at least reduce the technology burden for my customers. I take pride in ensuring that they have the best systems and capabilities to make running their business a smooth and easy process in terms of technology so that they are able to excel at what they do best!
  • We Do Your It Limited
    Team Leader - It Support
    We Do Your It Limited Apr 2018 - Present
    Bristol, United Kingdom
    We Do Your IT is an IT Support company supporting small and medium sized business in and around the Bristol area. They made technology their problem so that you can get on with what you do best!In my role as Team Leader I successfully manage a team of five IT Consultants, all with varying degrees of experience and skill from new starters through to those who have been with the company for a number of years. I manage tasks required by our customers and ensure that they are delegated to the appropriate team member as well as following up each project to ensure its successful completion. I am also able to manage, meet and often exceed our customers’ expectations in getting jobs completed on time, on budget and with a high level of customer service.As part of my role I am an IT Consultant through which I am able to set a good example to my colleagues and actively manage a number of jobs and projects for our customers as well as internally. My skills include network management, backup and disaster recovery management as well as first and second line technical support, as well as computer installations, repairs and Office 365 Migration management and implementation.
  • We Do Your It Limited
    It Consultant
    We Do Your It Limited Nov 2016 - Apr 2018
    Bristol, United Kingdom
    We Do Your IT is an IT Support company supporting small and medium sized business in and around the Bristol area. We have the experience to save your company from downtime and show you compassion and care through our outstanding customer service. We support a wide range of systems and industries such as publishers, solicitors, veterinary, mechanical, financial, estate agents, bars, building, charities and many more. These small to medium sized businesses have the option of a very competitive Pay As You Go hourly rate with options for fair priced fixed contracts which allows our customers to get what is best for their business. We believe that all of this gives us a competitive edge as we have such a wide understanding and experience in our team of experts, which allows us to help you when IT becomes a burden. We then take that burden away from you, fast and effectively dealing with your issue so that you can get on with what you do best. Our tailored support is on hand to assist with every aspect of your network from simple printer jams to complicated full server network installations.I have been trained by a Fellow and Members of the British Computer Society (BCS) through this role and take an active role in training less established members of the team, some of which join us through our apprenticeship scheme having never done any IT support before. Being an IT consultant that provides first, and second line support involves helping customers achieve the best results for them and their technology. Managing their systems involves many different tasks in finding solutions to their issues during which I am also able to proactively find and fix issues before they are even aware of them, thereby preventing downtime and bigger issues along the way. I always aim to ensure my customers understand what I am doing and why by not using jargon when explaining things and by always acting in the best interests of the customer.
  • We Do Your It Supplies Limited
    Hardware And Software Consultant
    We Do Your It Supplies Limited Nov 2016 - Present
    Bristol, United Kingdom
    We Do Your IT Supplies is part of the We Do Your Group; as a group we aim to take away the burden of technology to allow you to get on with what you do best!We support small to medium sized companies who are look for quality IT Supplies from new printer toners through to new machines. We deliver excellent customer service and aim to source the best supplies for your requirements at the best prices possible. We offer jargon free advice and explain everything clearly so that you know exactly what we are recommending and why. This gives you full control over your purchases and systems whilst allowing you to leave it with us to source so that you can get on with what you do best.My role involves sourcing the best products for my customers and advising on the best solutions for their individual requirements. When sourcing items I like to ensure that I get the best prices possible so that I can offer the best prices to our customers. I always begin by finding out what the customer actually needs each item from, this could be anything from ensuring that the correct toners are ordered for their printer through to ensuring they have the best machine for their budget and that it will offer the capabilities required to get the job done.
  • We Do Your Hosting Limited
    Hosting Consultant
    We Do Your Hosting Limited Nov 2016 - Present
    Bristol, United Kingdom
    We Do Your Hosting aims to provide you with a hosting service that has fantastic customer service at a fair and honest rate. We offer companies a service that goes from a simple one-page website up to large and complex cloud backups. We support small to medium sized businesses with jargon free explanation, so you can take full control of your hosting just by speaking to us. We offer comprehensive support if there are any issues with your email servers, backups or website. This benefits you by getting full access to professionals as and when you need it, whatever you need it for.As a hosting consultant I am able to advise my customers on the best options and solutions that will work best for their business. We don’t offer a ‘one size fits all’ approach to any technology issue and hosting is no different, each product or service is individually tailored to our customers particular requirements so that they only ever pay for the items and services that are needed and can be assured that they are getting the best products and bespoke services specifically designed as a system for them.I always aim to make the transition to our services as quick and smooth as possible to ensure that I take the burden of the technology so that my customers are able to get back to what they do best as quickly and easily as possible, confident in the knowledge that I can handle the details for them.
  • We Do Your Communications Limited
    Communications Consultant
    We Do Your Communications Limited Nov 2016 - Present
    We Do Your Communications believes that communication is the foundation for all businesses. We provide communication systems from telephones, mobile phone contracts, Wi-Fi access points for public access, broadband and leased lines. Wrapped in excellent customer service, everything we do is based on taking the burden of technology away from you so that you can get on with what you do best.In my role as Communications consultant I help to advise customers on the various telephony, broadband and public access Wi-Fi options as well as assisting with the installation and maintenance of the systems we have in place. My main specialism is in maintaining and supporting the broadband applications to ensure everything runs smoothly and, should there be any issues, they are resolved swiftly.We support a wide range of systems and industries such as doctors’ surgeries, publishers, building trades, manufacturers, restaurants and the legal profession such as solicitors and barristers amongst many others so we have a wide variety of experience in different areas.I always aim to ensure my customers understand what I am doing and why I am doing it by using jargon free language and explaining how things work whilst acting in the best interests of the customer at all times.
  • Bristol Metropolitan Academy
    Production Manager
    Bristol Metropolitan Academy Nov 2013 - Nov 2016
    Bristol, United Kingdom
    During my time at Bristol Metropolitan Academy I was the Production Manager for the theatre department. My role was to create, develop and manage the stage sets and to programme the complex lighting system for the theatre along with other technical aspects such as the smoke machines and technical sound systems. During live performances and dress rehearsals, I helped to manage my peers who were going on stage by encouraging them and helping to boost their confidence as well as dealing with the technical aspects above. In addition, I organised, managed and produced DVD’s including filming and editing which were available for public purchase.

Josh Linbourne Skills

Customer Service Remote Troubleshooting Email Support Cloud Computing Microsoft Word Microsoft Powerpoint Microsoft Outlook Microsoft Sql Server Microsoft Exchange Microsoft Azure Office 365 Windows Windows Server Computer Hardware Remote Desktop Team Leadership Leadership Management Terminal Server Email Migration Email Management Email Hosting Computer Building Backup Solutions Backup And Recovery Systems Remote Access Printer Management Project Management Technical Support Disaster Recovery Data Migration Software Installation Computer Repair

Josh Linbourne Education Details

  • Qa Apprentiships
    Qa Apprentiships
    Level 3
  • Bristol Metropolitan Academy
    Bristol Metropolitan Academy
    11 Grades A - C

Frequently Asked Questions about Josh Linbourne

What company does Josh Linbourne work for?

Josh Linbourne works for We Do Your Group Limited

What is Josh Linbourne's role at the current company?

Josh Linbourne's current role is Client Relations Director | MBCS | Life is not a problem to be solved, but a reality to be experienced..

What schools did Josh Linbourne attend?

Josh Linbourne attended Qa Apprentiships, Bristol Metropolitan Academy.

What skills is Josh Linbourne known for?

Josh Linbourne has skills like Customer Service, Remote Troubleshooting, Email Support, Cloud Computing, Microsoft Word, Microsoft Powerpoint, Microsoft Outlook, Microsoft Sql Server, Microsoft Exchange, Microsoft Azure, Office 365, Windows.

Who are Josh Linbourne's colleagues?

Josh Linbourne's colleagues are Adam Gillett, Kayleigh Lewis.

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