General Manager
Entertainment Solutions
Chief leadership and executive management of multiple location sales and service organization. Formed and executed vision for the company. Responsible for all sales, sales management, operations, marketing, purchasing, merchandising, training, Human Resources functions for company. Accountable for all aspects of the budget. Hired, developed, and trained all managers. Crafted compensation packages for all employees. Negotiated agreements, contracts, and prices with vendors. Designed and supervised construction of second store location. Drove company growth from 4 to 24 employees while growing revenue 12X, resulting in a $7,000,000 trend for FY 08. Designed and implemented successful print, radio, television, and website creative, message, and delivery resulting in 500+% store traffic increase and a measurable brand awareness spike. Created and presented highly successful training materials for all managers, sales associates, and installers that increased sales by 180+%, doubled employee retention, drove up margins by 450 basis points, and increased Mystery Shop Scores by 25%. Negotiated agreements with all brands resulting in increased terms, 50%+ credit increases, and top tier- pricing. Project Managed creation of second store location. Responsible for initial design and supervised rushed construction that finished under budget by 11% and on time. Directed two Enterprise Software conversions.