Josh Maddox Email & Phone Number

Brenham, Tx, Us

Agnostic approach to meet data & project needs from strategic to tactical● Project Management & Training● Data Taxonomy development, providing guidance e.g. client-side vs server-side tracking & data governance● Email deliverability & warmup● Working familiarity with Email & SMS compliance● Campaign & Journey planning, execution, troubleshooting● Certified Braze Consultant● Certified in Amplitude, Iterable, Segment

Houston, Texas

● Responsible for owning data and reporting market research KPIs● Market research execution oversight● Data cleansing and reporting● Technical lead on team - Subject Matter Expert on software tools, database design, data modeling, creating DAX measures.

Houston, Texas

Relocated to Houston Operations office, and role was expanded to research and analyze Original Equipment Manufacturer (OEM) brand co-op programs, accounting for their impact throughout our business. ● Account for programs in the market that cover the cost of our services● Lead internal brand efforts to ensure we meet co-op programs’ specs ● Gather and curate market intelligence around brand programs● Identify program changes’ impact to business ● Make recommendations to all departments● Proactive communication, field ongoing questions, and consult on special projects● Subject Matter Expert for 40+ automotive brands as they relate to dealer advertising, which includes Digital Advertising, Direct Mail, Email, Equity Mining, Lead Targeting, Reputation Management, Social Advertising & Management, Websites +

Bryan/College Station, Texas Area

Worked to ensure that websites are in compliance with marketing guidelines set by automotive manufacturers to make certain our customers receive their co-op funds. ● Wrote and managed Operations procedures around brand● Trained and delegated projects to two part-time associates● Interfaced with both OEM corporate associates as well as advertising and compliance agencies as needed to define ongoing program needs● Managed assets according to Reynolds’ partnerships with brands● Served as primary compliance contact for company-wide website compliance, regularly consulting with Development, Product, Sales, and Support teams

College Station, Tx

Assisted automotive dealers with software-related issues coming into the inbound call center. Traveled to meet clients, discuss projects, and give presentations to propose web designs and product enhancements. Gained reputation for dealing well with difficult, undesirable issues & projects because of my tenacity and customer service.

Bs, Human Resource Development

Business Minor at Mays School of Business

As, English