Director Of Retail Sales, North America
Current• Oversees all recruiting, training, and coaching of key account managers and sales development managers• Oversees the formal performance management process and communication• Conducts ongoing review of departmental structure to ensure overall efficiencies and opportunities for career development• Builds a responsibility-driven culture by enabling team members to take ownership and responsibility for the success of the company• Inspires, influences, and motivates employees by creating a winning atmosphere• Provides support to manage the department's operating budget• Maintains the annual sales (North America retail market) budget, including forecasting, variance reviews and monthly reconciliation• Proactively gauges operational/financial inefficiencies and accordingly facilitates streamlining of processes across the company• Develops and executes strategic sales plans to maximize profitable sales from travel partners across the retail distribution channel• Represents the company in contract negotiations• Seeks out creative and innovative ways that lead to new markets, services, efficient processes or practices• Facilitates and directs improvements by elevating efficiency and effectiveness of the processes within and across the company• Recommends and develops sales promotional materials in conjunction with the marketing department for use in sales activities• Takes responsibility for overall management, growth, and profitability of the operations in USCA• Initiates and maintains excellent relationships with industry partners and potential partners• Attends sales conferences and tradeshows to generate sales, educate and broaden product awareness• Stays abreast with emerging trends, issues, opportunities in the travel and hospitality sector, specifically in the North American markets
