• Oversees all recruiting, training, and coaching of key account managers and sales development managers• Oversees the formal performance management process and communication• Conducts ongoing review of departmental structure to ensure overall efficiencies and opportunities for career development• Builds a responsibility-driven culture by enabling team members to take ownership and responsibility for the success of the company• Inspires, influences, and motivates employees by creating a winning atmosphere• Provides support to manage the department's operating budget• Maintains the annual sales (North America retail market) budget, including forecasting, variance reviews and monthly reconciliation• Proactively gauges operational/financial inefficiencies and accordingly facilitates streamlining of processes across the company• Develops and executes strategic sales plans to maximize profitable sales from travel partners across the retail distribution channel• Represents the company in contract negotiations• Seeks out creative and innovative ways that lead to new markets, services, efficient processes or practices• Facilitates and directs improvements by elevating efficiency and effectiveness of the processes within and across the company• Recommends and develops sales promotional materials in conjunction with the marketing department for use in sales activities• Takes responsibility for overall management, growth, and profitability of the operations in USCA• Initiates and maintains excellent relationships with industry partners and potential partners• Attends sales conferences and tradeshows to generate sales, educate and broaden product awareness• Stays abreast with emerging trends, issues, opportunities in the travel and hospitality sector, specifically in the North American markets

- Responsible for developing and implementing strategic sales & marketing plans to meet and exceed sales goals with preferred travel agency groups- Primary sales contact and liaison with key partners at the regional level- Responsible for hiring, coaching, and leading US Business Development team-Lead cross-functional and cross-departmental projects in sales, marketing & Salesforce to support five year strategic plan

-Responsible for growth of sales territory across retail, tour operator and wholesale distribution channels in the Northeast US-Managed local sales and co-op marketing budget for territory-Attended conferences, tradeshows and industry events to grow sales from existing partners and generated new sales opportunities-Grew Northeast territory revenue by 51%

District sales manager for Trafalgar & Brendan Vacations. Sales territory includes New York, New Jersey, and Connecticut. Job responsibilities include Hosting consumer events in conjunction with local travel agencies to increase sales. Developing, implementing and tracking partnership marketing plans. Using a strong consultative sales approach to grow business from existing accounts and develop new business opportunities. Setting territory sales forecasts and reaching goals. Managing travel, entertainment & co-op marketing budgets for the territory. Utilizing Powerpoint & GoTo Meeting to conduct face-to-face sales trainings and online webinars. Planning daily, weekly, monthly & quarterly sales activities. Representing Trafalgar at various events and trade shows. Using Microsoft Dynamics CRM and Salesforce for reporting, managing sales numbers for accounts, tracking past interactions, and planning future sales activities.

Sales Territory covered New England, New York, & Florida. Managed top trade accounts. Develop, implement and track partnership marketing plans. Use of a strong consultative sales approach to grow business from existing accounts and develop new business opportunities.Set territory sales projections and manage travel & marketing budgets. Utilize Powerpoint & GoTo Meeting to conduct sales trainings and grow business. Plan daily, weekly, monthly & quarterly sales activities. Represent Contiki at various events and trade shows. Manage a team of interns at multiple universities in the Northeast & Florida. Use CRM to manage sales numbers for accounts, track past interactions, and plan future sales activities.

Series 6 & 63 NASD Registered Representative. Also licensed in three states as a Life, Health & Disability insurance producer. Trained in practices of target marketing, prospecting, cold calling and working with natural market to establish own client base. Joined B.N.I. to network and build my book of business. The sales cycle involved fact-finding appointments, making recommendations and closing sales. Interaction with current and potential clients over the phone and face-to-face.