Josh Malmstrom Email & Phone Number

Kansas City, Missouri, United States

Kansas City, Missouri, United States

As a senior member of the Professional Services team, my responsibilities include consulting with internal and external stakeholders to ensure deliverables are on-time and to specification. For any technical integrations, I am involved in gathering all of the requirements from both parties to make the integrations a success. I'm often mentoring other.

Kansas City, Missouri, United States

Leader for a team of operations specialists. In this role I have managed priorities between competing interests and advocated for my team. I remain close to my team, ensuring they are satisfied with their own positions and doing what I can to elevate them in their careers. By identifying operational efficiency improvements through data visualization and.

Kansas City, Missouri, United States

Moved into a formal mentoring role to help support the wider team. Took the lead on large projects to display the results of millions of survey responses and external data integrations for clients in dozens of countries. Seamlessly integrated data from social media and transaction records into the datasets we collected from our in-house surveys.

St. Albans, England, United Kingdom

Began a 2 year project to establish the Solution Analyst team in SMG's UK office. During this time I focused on improving workflows in a way that would set the groundwork for a successful Solution Analyst team. I helped hire, train, and lead new team members and form a successful department in the UK office.

Kansas City, Missouri, United States

Continuing to support the UK, I was responsible for ensuring the successful launch of new projects from both a project management and technical standpoint. Worked between multiple teams to analyze requirements and coordinate resources to ensure quality deliverables.Served as a mentor for newer members of the team as well as the main point of contact.

Kansas City, Missouri, United States

Supported the platform and operations of SMG's UK office. As one of two domestic resources, I worked very closely with the UK office.

Saint Peters, Missouri

Shadowed sales associates and the store manager. Worked with sales managers to ensure the selling floor ran smoothly. Developed a customer retention project to initiate in a specific department. Evaluated and coached sales associates.

Bachelor Of Science - Bs, Business Administration, Management, And Economics

Activities and Societies: KTRM 88.7 The Edge, Truman Media Network I worked with KTRM, the campus radio station. I hosted a weekly radio.

Professional Certificate

Professional Certificate in Data Engineering