• Supervise 2 Graduate Assistant Residence Directors• Directly and indirectly supervise 19 Resident Assistants• Manage residential community consisting of 3 residence halls housing 833 students• Develop and implement a Residential Curriculum on personal development, responsible citizenship, and student engagement• Respond to care, concern, and crisis incidents across campus

• Provide extensive supervision, recognition, and accountability for 5 Resident Assistants and 1 Administrative Assistant in areas including programming, community development, crisis response, conflict mediation, and administrative duties• Coordinate the daily operations of a residence hall and provide high quality individual support for 230 residents• Develop, implement, and assess a residential curriculum within the residence hall focusing on departmental learning outcomes including Healthy Living, Campus Involvement, Social Justice, and Academics• Guide, counsel, and facilitate goal setting with students during a series of developmental meetings• Participate in on-call duty rotation and respond to crisis situations on a campus of approximately 5,000 live-on residents• Adjudicate cases of alleged misconduct and enforce university policy as a campus conduct officer responsible for hearing and sanctioning students from across campus through an educational conduct process• Manage and allocate hall programming budget of $8,000 for building events, resources, and student trips• Recruit, interview, and select Resident Assistant student staff with team of Hall Directors for residence hall communities• Teach 3 week course on leadership, communication, and social justice topics for the student staff evaluation process• Administer large scale, quantitative surveys to assess resident experience and implement community improvements• Initiate discussions with facilities to improve physical environment and sustain communication for ongoing maintenance

• Hired, trained, and supervised a staff of 10 peer mentor leadership consultants• Developed and maintained weekly trainings and development programs including semester kickoff leadership retreats• Efficiently utilized operational budget of $6,500 to pay staff, conduct training, and provide resources• Advised Student Government Association consisting of 75 student leaders and met with executive board weekly• Supported Campus Activities and Programs operations and programs including Greek Life and large scale programs• Managed and Supported more than 200 student groups by meeting with leadership and offering support and feedback• Planned and implemented large scale leadership events and conferences for students including Leadership Academy and Greek Leadership Retreat each consisting of more than 185 students attendees, 14 presenters, and 12 facilitators

• AppalachianStudentAmbassadorSupervisor• Hired, trained, developed, and supervised 42 Student Ambassadors each year to serve as the face of Appalachian State University through campus tours and hosts for Office of the Chancellor and Alumni Association events• Maintained and administered annual Student Ambassador budget of $20,000• Coordinated a national search, interviewed, and hired two Assistant Directors• Supervised a professional staff member responsible for departmental communications and social media presence• Recruited, reviewed, and selected applicants for admission to Appalachian State University•Developed and implemented strategic communication plan to engage out of state students•Organized recruitment events and programs in targeted areas and implemented assessment for events• Presented about the university and the admissions process weekly to prospective students and their families

• Developed and maintained comfortable and inclusive community environment for more than 300 college students living in a residence hall over a three year period of time• Provided assistance with the personal and academic concerns of students, acting as an information resource, office manager, peer educator, and crisis manager when necessary• Planned and conducted 95 programs related to academic success and personal wellbeing• Served as a member of the recruitment and selection team for undergraduate and graduate staff members recruiting for three fall RA positions, 12 spring RA positions, and 8 graduate positions