• Collaborate with Offer Marketers and the Product Information Manager for product launches, product/range/document localization, and maintaining product data• Maintain product lifecycle dates and substitutions in the Product Information Management database• Perform tasks as required in the Product Information Management database to scope and publish products, and product substitutions to the country website • Upload product data to the Product Information Management database to produce clear product technical datasheets• Write Detailed Product Descriptions from the product datasheet, conforming to a style guide

- Manage and maintain Communication Security materials with integrity, and accuracy including Operation Allies Refuge- Verify access and train aircrew of cryptographic transfer devices and COMSEC document usage on multiple airframes

- Performed functional flight tests, troubleshooting, and repair of avionic/electronic systems of KC-135 Airplanes- Honorably and dependably deployed overseas providing support to Operation Inherent Resolve 2017

- Examines test samples and reads measuring instruments, blueprints, schematics, wiring diagrams, and operational instructions.- Receives instructions from and reports data to engineers and other laboratory personnel.- Evaluates test performance, provides feedback regarding issues and/or problems with test and data sheets and reviews test and construction data..- Records observed or calculated data on appropriate UL forms and prepare data sheets and test reports.

- Performs routine preventive maintenance on tools in accordance with equipment specifications.- Performs root cause troubleshooting of down equipment.- Disassembles, repairs, and reassembles equipment according to operating manuals, schematics,blueprints, etc.- Use test and diagnostic equipment to perform equipment checks.- Works with process engineers to understand process-equipment interactions and limitations relative to operating specs.- Performs project work to improve tool performance and availability.

- Communicates directly with customers advising of sale opportunities and cross selling of products - Prospects new customers by conducting daily calls; reviews qualification and collaborates with internal departments for follow up of sales calls and product delivery- Handles high volume of inbound and outbound calls, managing multiple lines while providing excellent customer service- Updates company database to maintain and build rapport with existing and new corporate accounts

- Supervised the receiving, sorting, and distributing of domestic and international mail services per USPS requirements- Managed the daily functions of 60 employees; communicated productivity goals and company procedures- Maintained the serviceability and accountability of equipment; ensured a clean, stocked, and organized warehouse that provided a safe work environment- Oversaw and trained quality control measures to on-site staff that processed high volumes of incoming and outgoing mail

- Ensured operations were organized and logistically efficient.; oversaw up to 18 employees facilitating cooperation and communication within all employees- Analyzed production and efficiency reports minimizing shipping errors- Maintained reliable and accurate shipping database to provide timely and exceptional customer service - Assigned work vehicles and communicated route plan for the most efficient delivery schedule- Processed employees time cards and conducted performance evaluations that provided goal management expectations