Creating, Embossing and Testing of Credit, Debit, EMV & Contactless Cards Executing Test Scenarios on MasterCard and Visa Simulators. Planning, Preparing and Completing Scheme Certifications (Visa and Mastercard)Preparing and Implementing Test Plans as per VISA/MASTERCARD requirements.Planning and completing ATM / POS Testing.Performing EMV validation.Providing end to end support for Acquiring and Issuing in coordination with VISA and MASTERCARD for clients Banks.

Adding New Services in SADAD Payment Mobile Application/Kiosk. Addition of new features/services to SADAD Mobile Application Processing Benefit Pay, Covid Payments and POS transactions through interface. Monitoring Transactions and Repushing transactions in the queue. Client Support, Co-ordination between Customer Support Team and IT Department. Assistance and Support in descalating as well as resolving customer complaints. Creating User ID's and Access Management for Employees and Clients

Assistance with Testing and Release as well as support in resolving Technical errors and difficulties with new products/mobile applications. Analyzing transactions and rejections reasons to provide proper resolution and also ensuring a smooth transition of process and approvals. Supporting team on various process flows and document/mailer creation. Educating team on New Products and process, Supporting branch staff with transaction and exchange rates. Preparing daily, weekly and monthly transaction reports.

Analyzing transaction and rejection reasons and provide resolution. Assistance for Technical error for new products. Ensuring smooth transition of process and approvals. Preparation of different documents for future purpose. Supporting team on various process flows and document/mailer creation. Educating team on new products. Sharing process notes & Mail communication. Approval and coordination with different teams. Preparing reports and sharing the same with Operation Head & General Manger.

Performing routine transaction processing tasks of verifying insurance documents by meeting strict timelines. Cross-check for accuracy and ensure that sufficient details are provided for each transaction.