Head Of Technical Services (Us)
CurrentBuilds and manages event technology operations in New York, NY and Portland, OR, growing the company’s ability to serve North American and European markets Increasing Company Profitability• Continuously identifies strategic and tactical equipment investments to grow revenue and profitability• Created roadmap for a new company profile as business shifted after the pandemic and other world events• Used $2M budget to rebuild the NYC organization, and to establish a relaunch of the business with no disruption• Evaluates incoming projects for viability: budget, design, capacity, production plan and fit• Modernized and re-located the NYC operation to a more efficient facilityMaximizing Technology• Facilitated and improved communication and collaboration between US and European offices• Recruited and leads a veteran team of technical producers and engineers• Prevented a crisis when the usual vendor canceled just days before a huge event; found another vendor who was even better and the client was very happy with the event, and went on to repair trust with the original vendorOperations Management and Collaboration• Works with other leaders to improve processes and retention• Always expanding the network of vendors and strategic partnerships