Josh Pehrson Email & Phone Number

Phoenix, Arizona Area

• 2019 and 2020 District Soft Surface MVP, Arizona• #36 in the nation, Soft Surface Sales, President’s Club, 2020• Daily use of organization, interpersonal, and communication skills, both verbal and written• Has turned many negative accounts into positive accounts/strong relationships through consistent sales calls, presentations, and persuasive sales and negotiation techniques• Daily implementation of strong business acumen and 30 years of flooring-specific customer service experience• Daily long-term relationship management• Diffuse antagonistic situations using appropriate interpersonal styles• Has shown driven, detail oriented, organized, and strategy focused success• Gathered, assembled, correlated and analyzed statistical and financial data to develop solutions

Phoenix, Arizona Area

-Lead day-to-day performance improvements for Redbox kiosks, having provided timely and efficient returns to vendors at a rate greater than 99.5% since 2007-Successfully completed refurbishment of 51 kiosks, 3 weeks ahead of schedule-Developed and maintained positive working relationships with client partners, customers, staff personnel, and corporate staff-Developed 40 employees including training and recruiting, leading to 100% market growth with only an 81% staffing increase-Ensure reliability of network infrastructure and operating systems-Successfully led PC and software upgrades on 600 kiosks three weeks ahead of schedule, and led transitions to new SOPs, new mileage reimbursement programs, and new merchandising software and procedures-5 years of ensuring the installation, configuration, servicing, troubleshooting, and repairs of the company's electronic and mechanical equipment at the customer's site-5 years of establishing organized and accurate inventory accountability of product and parts within our market-10 years ensuring the appropriate distribution of inventory at kiosks within my area, collaborating work schedules, and identifying, developing, training, and enforcing standard operating procedures in an efficient structure

Albuquerque, New Mexico Area

-Started office cleaning services in Albuquerque, NM and grew profitability by more than 100% in first year-Provided leadership and direction in the daily performance of cleaning crews including appropriate division of tasks and distribution of workload among staff-Recruited, developed, trained and maintained positive working relationships with clients and 5 crews-Organized and carried out all accounts receivable and accounts payable-Controlled all financial aspects of the business-Created and collaborated work schedules

Phoenix, Arizona

-Built a successful flooring installation company from a true start up to over 700% growth in 10 years-Contracted in the residential and commercial sector and ran multiple crews simultaneously-Secured contracts for and provided services to Walmart on nation-wide remodels-Led successful completion of flooring installation on large scale projects-Recruited, developed, trained and maintained positive working relationships with clients, vendors, and crew-Established and organized accurate inventory of all tools and supplies-Controlled all financial aspects of the business including organizing and carrying out all accounts receivable and accounts payable-Identified, developed, trained, and enforced standard operating procedures which created work efficiencies to include creating and collaborating work schedules

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Activities and Societies: Recognized by Western Governors University for excellence in writing

Bachelor'S Degree, Sociology And History