Manage and support the day-to-day operations of digital assets and workflows.• Lead special projects, utilizing Agile methodology, that allow content management and design groups to create high-quality, top-selling print books and digital products.• Act as primary liaison between company’s CMS software vendor and internal stakeholders by coordinating timely deployment of user stories into actionable platform requirements. • Spearhead HarperCollins’ initiatives around building and updating ebook files that meet global accessibility requirements. • Supervise two direct reports and act as mentor, guide for career growth, and adviser on job-related responsibilities.

Led integration projects related to Houghton Mifflin Harcourt (HMH) Trade sale to HarperCollins Publishers.• Developed migration plans that enabled HMH to transfer digital book files and data, generating new revenue quickly post-acquisition for HarperCollins.

Initiated and guided cross-functional projects.• Collaborated with business operations, sales teams, and external stakeholders, managing diverse set of projects strategically that aligned with corporate objectives and drove revenue growth.• Created documentation, conducted trainings, provided UAT, and monitored support requests for enterprise-wide content and data management software platforms.• Established BI strategy plans, allowing sales and marketing groups to analyze applicable data, decisively promote books, and increase sales across organization’s backlist and frontlist catalogs.• Supervised digital file and metadata delivery process by optimizing HMH's distribution procedures, governing asset repository, establishing and maintaining strong relationships with retail partners, and training colleagues to successfully send content to those retailers.• Tracked and resolved delays in ebook production schedule, and if necessary, escalated any issues to the appropriate resource.

Facilitated editorial, sales, and marketing teams’ ability to publicize and sell ebooks. • Managed relationship between company and its ebook distribution partners, assisting in attaining $25M+ in annual ebook revenue.• Oversaw ebook and metadata delivery process, ensuring files were delivered to retailers in timely fashion and then posted for customer purchase on retailer sites.• Disseminated external information to allow internal management to know status of specific titles.

Converted and distributed ebook files to global retail partners.• Organized and maintained vast file-storage database, granting employees on-demand access to thousands of digital assets.• Cleared licensing rights and resolved technical issues during file production stage, authorizing files to be sent to retailers.• Provided efficient service and outstanding technical support on daily basis for American Heritage electronic dictionary program, troubleshooting various issues with customers.

Authored, on a deadline, eight to ten articles per week for three weekly publications – the Easton Journal, Mansfield News and Norton Mirror. • Reported on subject matter that ranged from local and state politics, town meetings, and activism to human interests.• Managed additional duties, which included but were not limited to, laying out and designing pages, editing other reporters’ stories, writing headlines and picture cutlines, and arranging photography assignments.