From house, building, and window washing to pressure washing driveways and concrete services, fence cleaning, gutter cleaning, lawn clean ups, and landscaping, our comprehensive services are tailored to meet your specific needs. At Grato Property Care, we take pride in providing exceptional exterior property care with gratitude. As a family-owned business based in Irwin and servicing Westmoreland and Allegheny County, we are dedicated to enhancing the beauty and functionality of your property. We service residential and commercial clients. Insured, licensed, and certified exterior cleaning and maintenance professionals.

Robert Half is the world’s leading provider of senior-level accounting, finance and business systems professionals on a project and interim basis. Our consultants specialize in corporate accounting, financial and business systems analysis, internal audit, taxation, regulatory compliance, mergers and acquisitions, financial reporting, and more. Companies have come to rely on us to support their most important initiatives. Many of our contract professionals have earned one or more of the business credentials employers’ value most, including the certified public accountant, certified internal auditor, certified information systems auditor, chartered financial analyst and certified fraud examiner designations. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” for 23 consecutive years.• Executing consultant recruitment strategies in order to maintain an adequate pool of skilledconsultants for timely delivery on client project and interim staffing needs• Conducting in-depth interviews to assess consultants’ skill sets and competencies• Collaborating with the Business Development team to scope client needs and match theappropriate talent to the engagement• Interfacing with key stakeholders for QA and consultant feedback and appraisals• Executing consultant re-deployment and retention strategies• Participating in professional industry associations to increase our presence within the localfinance and accounting community

*Responsible for client and candidate development, candidate placement, and client contract negotiation.*Development and management of employee recruiting and onboarding process capable of fully remote onboarding. *Strategic sourcing to support clients open requisitions using various techniques such as online job boards, social media, networking events, cold calling, and resume mining; with a focus on high return on investment recruiting.*Efficiently manage over 30 employee and client quality control calls on varying client sites in Pittsburgh market.*Provide excellent customer service and support to client and candidates in regards to any needs including: benefits questions, payroll, vacation times, accrued hours, tuition reimbursement, and any concerns regarding assignments

• Lead team of 7 stores with over 4 million in sales, 25 managers and 100 employees to achieve established financial plans, sales goals, and customer service objectives.• Selected to be among 5 District Managers to lead company focus on improving customer service metrics. • District ranked first in company in 2017 during tenure as District Manager for guest satisfaction surveys.• Trained store managers to increase sales and profitability.• Developed 10 new managers for district in first year.

*Responsible for client and candidate development, candidate placement, and client contract negotiation.*Establish, develop and maintain lucrative business relationships with senior level management spanning across all industries.*Strategic sourcing to support clients open requisitions using various techniques such as online job boards, social media, networking events, cold calling, and resume mining.*Assist candidates with reworking of their resume and mock interview to help them successfully gain employment.*Efficiently manage over 50 employee and client quality control calls on varying client sites in Pittsburgh market.*Provide excellent customer service and support to client and candidates in regards to any needs including: benefits questions, payroll, vacation times, accrued hours, tuition reimbursement, and any concerns regarding assignments.

*Assume full responsibility in handling the entire human resource activities which include proper staffing through interviewing, hiring, training, and scheduling; as well as employee assessment through performance reviews, disciplinary process, and terminations.*Play a significant role in the design and establishment of new management training program as a pilot trainer.*Provide comprehensive staff training for 2 assistant managers to general managers, 5 new hires to assistant managers, and 4 employees to hourly managers.*Lead key functional areas to address company needs as well as offer full support for the restaurant budget planning of the district.*Held responsibility in monitoring complete conformity with corporate requirements, state, and federal guidelines in health as well as in human resources and occupational safety.*Oversaw the entire operation to achieve a streamline, effective, and efficient processes through the application of hands-on approach.*Educated team members regarding best business practices, proactive listening, and quick response to customer needs. *Established third party vendor relations as well as handle inventory and ensured there were proper stock on-hand.

*Employed knowledge and experience in customer service, business operations development, general management, and human resource functions to optimize operations.*Identified and promoted individuals with potential and leadership skills by directing the succession planning. *Organized monthly crew and bi-monthly manager meetings to discuss details for upcoming products and to address challenges.*Maintained appropriate staffing for the company by hiring and training new employees along with the effective implementation of benchmarks regarding upselling, cross-selling, customer satisfaction, and facility cleanliness.

Promoted quickly to areas of high responsibility, serving as the right hand to the Head Teller.Placed in charge of vault in the Head Teller's absence.Scored consistently above average on Mystery Shoppers Scores for customer service.Ranked above goal on New Account Openings, using strong sales, upselling and cross-selling skills.