• Processed payroll for 94+ student employees and staff• Scheduled of 94+ student employees for wide variety of lab and help room shifts• Managed processing of hiring and termination of student employees• Managed and documentation of faculty calendars, time off and meeting requests• Reappointed faculty according to appointment schedule• Provided assistance to faculty and staff as requested• Automated processes to minimize human to human interactions due to COVID-19 limitations, ex. time-off requests for faculty and support staff; override application for ANTR-350, 355, 485, 490; Reference Letter Requests; print requests for Radiology Graphics and Printing; and service request/scheduling system for Precision Health IVIS lab• Developed Microsoft Bookings calendars in Grand Rapids and East Lansing Gross Anatomy Labs, which allowed for easier scheduling and documented times to permit COVID restriction compliance• Webmaster for anatomy.msu.edu and backup webmaster for radiology.msu.edu• Managed purchasing and implementation of technologies for faculty and staff• Facilitated production of digital memorial service in place of in-person service for Willed Body Program participants and their families• Participated in search committee's for Anatomy Faculty and Staff, and Information Technology Staff• Fiscal Officer for Human Anatomy and the Willed Body Program

• Provided friendly customer support for IT service desk supporting internal and external customers• Resolved customer concerns on a wide variety of IT systems and equipment to minimize downtime• Managed customer concern tickets through their lifecycle • Guided clients through new processes, technological problems and advancements

• Identify and meet with new clients• Provide customized policy packages to meet client needs• Sale of multiple product lines including property, auto, annuities, long term care and insurance polices

• Monitored Cleanroom to ensure compliance with ISO 14644• Communicated with customers to identify best course for packaging and labeling used• Wrote and oversaw execution of ISO 11607 compliant ASTM package performance, integrity and stability testing• Audited and tested operational practices for efficiency and cost effectiveness

• Oversaw qualifications of sterile packaging processes for medical equipment• Implemented Human Factor into packing design• Developed and validated packaging for new products• Acted as liaison between vendors and third-party research facility• Worked with cross-functional teams to ensure accurate content is generated and procedures are followed

• Reduced costs by almost $1M annually with changes in packaging structure, labeling and standardization, working in all areas from proposal to implementation• Assisted manufacturing to overcome challenges with packaging designs and processes• Upgraded packaging into environmentally friendly design that allowed for reduction in corrugated waste• Trained internal staff and vendor staff on how to maintain equipment and operate software• Designed custom packaging systems for high value instruments and their field service parts• Performed installation, operation and performance qualification exercises and reports for systems• Created packaging and labeling work instructions and trained staff to follow these instructions

Assisted Dr. Laura Bix in setting up child friendliness testing of children’s yogurt product and assisted other students with their user-friendly/child-resistant packaging tests• Identified and purchased items used during testing• Assisted in finding employees to execute testing• Photographed and recorded testing conducted by Eric Kou and Javier de la Fuente

• Provided educational support for students who needed it• Graded all exams, homework, and extra credit assignments• Guest lectured when the material was relevant to my field of study or professor was away

Provided support for Emerald Ash Borer research project conducted by Michigan State Universities Department of Forestry and oversaw other lab employees. Executed testing that Michigan State University School of Packaging was contracted to conduct.• Developed from concept to production 50 outdoor packages and 50 indoor packages for treated and untreated lumber• Validated new packaging for powdered milk for USDA approval and new bulk packaging for Weaver Popcorn using ASTM standards• Validated new material used for sandbags proposed to Army Corps of Engineers using ASTM advanced aging testing

Assisted packaging engineers with their projects assigned to them and performed all tasks assigned to me.• Transferred Manati, PR sites Bills of Material to customized EH&S SAP module• Developed and validated alternative cold-chain packages for Orencia• Validated Thermosafe Nomadic OEM cold-chain shipper for Orencia and provided data regarding cold-chain 72 hours at 2-8° C validation for FDA report

Assisted packaging engineers with their projects assigned to them and performed all tasks assigned to me.• Performed product damage review to identify damages incurred due to stores mistreating cartons of Equate during pallet breakdowns• Assisted in writing of Abbott standard ISTA 3H testing procedure• Validated new Glucerna club package using ISTA 3H simulated ship testing