Josh Ramsey

Josh Ramsey Email and Phone Number

Founder of Prosper Hotels @ Prosper Revenue Management
Josh Ramsey's Location
Dallas, Texas, United States, United States
About Josh Ramsey

Josh spent a decade at Hilton building valuable work at scale. He built a customer-obsessed culture and process that has made substantially helpful brand-level changes. One Hilton Global Head said he hosted her most productive meeting every month. His business development efforts transformed Hilton’s reservations program and brought in over 1,000 hotels to Hilton's reservation service.Josh also served as a founding director of Hilton’s revenue management center where he helped build the focused service model from 30 hotels to over 1,500 hotels, building the largest and most engaged commercial support team in the company’s history. Josh loves to run. He's got four kids, a wife, and a golden retriever. He’s also a home renovation fanatic; you can even find him in a TV episode on the DIY Network.Josh is on a mission to help every executive operate from a place of love, not a place of fear. To help cultivate work communities overflow with curiosity, movement and joy. To build technology that is rooted in ancient wisdom. To grow revenue by solving real problems.What others are saying about Josh:"Josh has a way of looking at everything through a lens of opportunity and digging deep for an innovative way to make change for the good." -Amanda Austin – CEO, Dallas Comedy House "Josh Ramsey is very bright and extremely creative. His sincere desire to serve others is evident in the manner in which he lives his life. I have observed him working with young people and believe that he is gifted both as a teacher and a leader." - Gary VanDeaver – Texas House of Representatives, District 1"Josh genuinely cares about his team, and he doesn’t let them get away with excuses - no matter how close he is to them. People are willing to trust him with their lives, projects and teams in basically any scenario." - Sara Ganyard - Director, Hilton"When working with Josh, I feel like we are doing something interesting and useful, which translates into having a really fun and meaningful job." - Amanda Geier - Sr. Manager, Hilton"Josh Ramsey is one of the most disciplined and self-motivated people I know. He is honest, determined, and caring." Joel Patrick - CPO, Apolitical

Josh Ramsey's Current Company Details
Prosper Revenue Management

Prosper Revenue Management

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Founder of Prosper Hotels
Josh Ramsey Work Experience Details
  • Prosper Revenue Management
    Founder - Managing Partner
    Prosper Revenue Management Sep 2020 - Present
    Dallas, Texas, Us
    Recognizing a gap in the industry, we started Prosper to bring all your revenue management needs across brands under one roof. I thrive on finding new revenue opportunities for our clients. With over 120 years of experience on our team, I look forward to talking with you about how you can unlock new revenue streams. Whether new products, new technology to streamline reporting, or industry expertise, I am happy to help.
  • Hilton
    Sr. Director - Customer Experience
    Hilton Dec 2017 - Mar 2020
    Mclean, Va, Us
    Grew team engagement by 34% in team of over 1,500 team members. During this time, Hilton became Fortune’s #1 Best Place to Work 2018 and 2019Championed customer-focused product innovation throughout the organization:- Authored key visionary Customer Principles to align all departments in the company- Created and executed new Voice of the Customer program- Embedded customer care into operational procedures across organization- Developed root cause analysis process for each complaint to eliminate systemic defects- Drove multiple customer-centric changes to our legal brand standards
  • Hilton
    Corporate Director - Business Development - Customer Experience
    Hilton May 2016 - Dec 2017
    Mclean, Va, Us
    Managed culture transformation initiative, focused on empowering and engaging team our 4,000 team members. The following two years, Hilton became Fortune's #1 Best Place to WorkSome key accomplishments:- Tripled size of reservations program, adding 1,000+ hotels- Delivered 18% rate premium and 3x ROI - Increased pricing by 20% while maintaining 0% attrition - Rebuilt struggling Business Development team, resulting in exceeding annual goals for first time in 5 years - Realigned structure to increase accountability and create strengths-based alignment- Restructured analyst and specialist support team and onboarding process, increasing efficiency and effectiveness
  • Hilton
    Corporate Director - Revenue Management Consolidated Center
    Hilton Feb 2013 - May 2016
    Mclean, Va, Us
    Led largest and most engaged commercial services team in company with 150+ team members- Grew business by 800% in three years, supporting 1,600 hotels and delivering $30.4M in new revenue- Built four commercial support teams to improve onboarding, revenue analytics, business development, and communications practices- Encouraged team engagement through weekly town halls, monthly socials, and quarterly Genius Day events- Executed successful lean launch, resulting in increased demand for revenue management services- Established team’s purpose-led vision, strategic priorities, communications framework, and hiring model- Built P&L model to monitor profitability through growth, maintaining a profit each month
  • Hilton
    Assistant Director - Revenue Management
    Hilton Sep 2010 - Feb 2013
    Mclean, Va, Us
    Developed and tested multiple revenue management business models with a focus on efficiency, scalability, customer satisfaction, and employee engagement. Managed 35+ team members, 200 focused service hotels, and $600M revenue.Promoted from Revenue Management Consultant in April 2012
  • Capital One
    Assistant Vice President, Branch Sales Manager
    Capital One Oct 2008 - Sep 2010
    Mclean, Va, Us
    - Led branch opening and implemented behavioral expectations regarding branch culture, building deposit of $8MM, 5x yearly goal- Turned around a low performing branch to win sales production campaign- Promoted to manage largest branch in Dallas, TX
  • Capital One
    Project Manager - North Texas Retail Banking
    Capital One Oct 2006 - Sep 2008
    Mclean, Va, Us
    - Worked for SVP of Retail Banking - providing clarity, direction, and execution to high-level projects- Developed Regional Sales Trends Report, which has been successfully implemented nationwide

Josh Ramsey Skills

Backhaul Lte Wireless Operations Management 4g Cdma Construction Management Telecommunications Umts Wimax Cellular Communications Project Planning Microwave Wireless Networking Contract Negotiation Gsm Site Acquisition Network Design Evdo Antennas T1 Rf Engineering Zoning Site Development Ip Wireless Broadband Towers Computer Network Operations Transmission System Deployment 2g Fiber Optics 3g Ethernet Optical Fiber Broadband Rf Wifi Network Optimization Telecommunications Management Telecommunications Engineering Mobile Devices Ran Cabling Wcdma Switches Network Engineering Rollout Voip Edge Management Revenue Analysis Forecasting Business Planning Hospitality Customer Service Yield Management Coaching Customer Satisfaction Budgets Sales Analysis Sales Management Public Speaking Event Management Entrepreneurship Revenue Forecasting Market Planning Revenue Management Intrapreneurship Customer Relations Strategic Hiring P&l Management P&l Responsibility

Josh Ramsey Education Details

  • Smu Cox School Of Business
    Smu Cox School Of Business
    Finance; Strategy & Entrepreneurship
  • University Of Oxford
    University Of Oxford
    Philiosophy Of Mind
  • Criswell College
    Criswell College
    Theology

Frequently Asked Questions about Josh Ramsey

What company does Josh Ramsey work for?

Josh Ramsey works for Prosper Revenue Management

What is Josh Ramsey's role at the current company?

Josh Ramsey's current role is Founder of Prosper Hotels.

What is Josh Ramsey's email address?

Josh Ramsey's email address is jr****@****ats.com

What is Josh Ramsey's direct phone number?

Josh Ramsey's direct phone number is +121429*****

What schools did Josh Ramsey attend?

Josh Ramsey attended Smu Cox School Of Business, University Of Oxford, Criswell College.

What skills is Josh Ramsey known for?

Josh Ramsey has skills like Backhaul, Lte, Wireless, Operations Management, 4g, Cdma, Construction Management, Telecommunications, Umts, Wimax, Cellular Communications, Project Planning.

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