Developing key accounts | Driving profitable sales | Managing new product development

Led multiple work streams in an enterprise scale RPA delivery at a large government organisation and supported the creation of an RPA Centre of Excellence for the client. Led the analysis piece of a Robotics Process Automation (RPA) project within Atos, identifying and optimising candidate processes for automation. Developed several best-practice methodologies for RPA deployments that have been used on subsequent client engagements. Deployed a bespoke IT infrastructure production planning and automation system, based on lean six sigma principles, into an in-flight IT transformation programme in a global manufacturing firm. - Led the mapping of the server build processes that were integrated into the planning system. - Appointed production planner and drove continuous improvement that significantly increased throughput of servers and build quality.Drove supply chain improvements throughout a UK Life Sciences organisation through intensive pipeline monitoring and analysis, which reduced data loss at the supply chain's front end by over 25%. - Supported the rapid diagnostic of the supply chain of the organisation, which was well received by the company board and UK Health Secretary. - Worked within the operations team to rapidly identify and resolve issues with supply chain data integrity and fragmentation.PMO lead of the Order-to-Cash app delivery project - part of a multi-million pound IT transformation of a FTSE100 transport company. Enabled the processing of over £6b annual revenue. - Developed the communication, governance, information, and change process strategies, which were key to ensuring the project continued to deliver whilst improving process efficiency and outcome quality.

Umbrella company housing a cloud-based web-hosting company and co-working space. I led Arktisma to be awarded B Corporation certification and be a founding member company of B Corporation Australia. I delivered the project on budget and ahead of schedule.- Owned the project from start to success, building project management skills- Networked with and interviewed key B Corps to better understand certification process. - Worked closely with project sponsors to ensure milestones were achieved. - Formalised/Codified sustainability KPIs and Employee Handbook.- Created a blog documenting B Corp journey as a guide for other companies pursuing certification.- Excellent international business experience that improved my knowledge and appreciation of sustainable and ethical business practices.

Chalet Host of 18-person chalet required exceptional organisation, efficiency, and attention to detail. I worked alongside my co-host. - Dealing with customer issues improved confidence, initiative and problem-solving skills. It refined my proactivity and ability to pre-empt, and react to problems, professionally. - I quickly established great relationships with guests.- I was awarded “European Chalet Host of the Year”. I ranked top in resort in customer feedback highlighting my outstanding customer service.

As part of my MSc Management Dissertation I undertook a consulting project for Eden Farm Limited, a frozen food distributor. My task was to analyse Eden Farm's competitive environment to improve their visibility, and inform the business' strategic direction. Responsibilities included and skills gained:- Interviewing internal employees, industry experts, and other key stakeholders. - Industry analysis (Porter's 5 forces) primarily using interview data and market reports.- Competitor analysis primarily using comparative financial ratio analysis.- Producing and presenting a succinct document on my findings to directors.- Qualitative and quantitative research and analysis skills refined.- Written and oral communication skills refined.- Excellent experience in business consulting and enhanced commercial and sector awareness.

Ramsey Timber Group is a timber bed components manufacturer based in Bradford.Sept 2013: Produced application and business case for a local council capital equipment grant. Awarded £10,000 capital equipment grant that promoted the company's growth. July 2012: Feasibility study of an internal wood waste bailing plantJuly 2010: Machine downtime data capture technology research project. Collaborated with intern and staff. Quickly analysed the problem, identified several solutions, and performed cost-benefit analysis. Presented recommendations to the company directors.

The Private Office is an Independent Financial Advisory firm.- Shadowed client meetings. - Created client fund reports. - Planned allocation of monies into funds - accurately processed quantitative data.- Presented a review of the internship to the firm's partners.

Fashion Retailer. Observed structure/functionality of entire retail enterprise: shop floor, distribution centre, & head office.