Josh Rice Email & Phone Number

Los Angeles, Ca, Us

As an experienced IT professional and founder of InteliTech, a veteran-owned business, I specialize in cybersecurity, network administration, and managed services. I bring a wealth of expertise from both technical roles and entrepreneurship, having led my own IT services company while contracting for numerous vendors. My background spans various disciplines, including Information Technology, Computer Systems, Systems Administration, and Field Technical Services.Notably, I served as a Technical Team Lead at a Managed Service Provider (MSP), where I was the subject matter expert for all retail technologies deployed across North American Luxottica Retail Brands stores. This experience has equipped me with a deep understanding of enterprise systems and the complexities of large-scale technology deployments.

As a multifaceted IT and Cybersecurity Expert, I leverage extensive experience across various technology domains to deliver innovative solutions and robust infrastructure management. With a rich background in Network and Systems Infrastructure, my expertise spans enterprise networking, data migrations, point-of-sale systems, and comprehensive cybersecurity measures.Leading InteliTech, a veteran-owned IT business, I blend entrepreneurial drive with technical proficiency, overseeing projects for high-profile clients like Luxottica Retail Brands, Trader Joe's, and Kroger. My role as a project manager is underscored by successful nationwide deployments, encompassing everything from digital signage to advanced optical equipment.A veteran and seasoned managed service provider, I excel in environments demanding rigorous security and precise technical oversight. My experience includes advanced Cisco network administration, Meraki dashboard management, and the deployment of complex IT infrastructures. This extensive knowledge makes me a pivotal resource in evolving IT landscapes, ready to tackle challenges head-on while ensuring compliance with industry standards and best practices.

New York, Ny, Us

I represent IT vendors for break fix work as well as long-term projects. Most notably I was part of a team that deployed Cisco VOIP phones to all buildings located on the City of Hope Hospital Campus in Duarte, CA.

Minneapolis, Minnesota, Us

As an IT Network Infrastructure Specialist, I possess comprehensive expertise in a wide range of areas. My core competencies include:Network & Infrastructure Management: Proficient in Cisco Network Administration, Meraki Dashboard, and handling complex network components such as servers and routers.Retail & Point of Sale Systems: Extensive experience in deploying and managing systems for retail environments, including point of sale setups.Healthcare IT Solutions: Skilled in integrating technology into healthcare settings, focusing on pharmacy systems and laser optical equipment.Print & Imaging Technology: Expertise in a variety of printers, with significant experience in Lexmark, Epson, and Zebra products.Communication Systems: Knowledgeable in Advanced Technology Attachment (ATA), Voice Over IP (VOIP), and digital signage, including Video/LED Walls and Smart Shoppers/Lens Tables.Project Management & Technical Documentation: Adept in managing technical teams and producing comprehensive technical documentation.My technical proficiency is backed by extensive experience in Cybersecurity, fortified by KnowBe4 Security training. I have a proven track record in successfully managing pilots, data migrations, and deployments. My project portfolio includes collaborations with notable clients such as AARP, Wells Fargo, Rite Aid, Insight, Connection, Dealer IT, Pomeroy, Trader Joe’s, and all Luxottica Retail Brand Stores (Sunglass Hut, Ray Ban, Oakley, LensCrafters, Pearl Vision, Target Optical, & Oliver Peoples).This diverse experience makes me a highly adept technical resource, capable of leading and executing complex IT projects across various sectors.

I exclusively support all Information Technology & Point of Sale Operations at Dior Beverly Hills Corporate, Dior Mens & Women’s Rodeo Drive, Beverly Hills, Dior @ Neiman Marcus Beverly Hills, Fresh Century City, Fresh Pasadena, Fresh Costa Mesa, Solis Concierge Healthcare Beverly Hills & Santa Monica, & Retail Stores located in DTLA.

Hebron, Ky, Us

With my extensive & diverse field experience I was initially brought on as the subject matter expert on all technologies that we deploy to Luxottica brands retail stores. For 5 years I worked in the field setting up new stores, installed new showrooms, remodeled stores, upgraded stores, installed digital signage-led & video walls-smart shoppers & lens tables, installed & administered both retail & doctors cisco meraki network devices, performed a wide variety of networking & administration assistance, installed point of sale systems, and provided assistance with troubleshooting, lifecycle, & break fix types of work. Often I was the very first to install new technologies in stores, trailblazing & driving installations to successful completion without any type of instructions. My most recent project was the LensCrafter's Tele-Optometry Project where on a daily basis, I directly supervised, supported, & ran 3-5 deployment teams made up of 2 Cable Techs, 2 PC Techs, & 1 Electrician per store at night/day deploying technology to LensCrafter's nationwide.

Merrimack, Nh, Us

Lead Desktop Technician for Connection on the Optum Healthcare Refresh Team full time for a multi-month & multi-site project across LA & OC counties. Where I led a 6-person team cataloging, & decommissioning legacy Desktops & Laptops user by user. After which we installed new devices, ran scripts & configured each device with the end user.

Arlington, Virginia, Us

• I served as the Unit Armorer NCOIC and as Supply Specialist during my time in the military.• I overseen all aspects of inventory management and control for both weapons and supplies both overseas and stateside.• I served in medical, aviation, infantry, and maintenance units. My last duty station was in Bamberg, Germany.• Coordinated, oversaw, and maintained inventory of over $35 million in weapons, ammunition, vehicles, and equipment, including storage, repair, and control, with zero losses.• Managed capital purchases; generated and maintained equipment tracking records. • Coordinated complex logistical procurements and resources for over one hundred personnel.• Set up, implemented and enforced policies, procedures, set supply priorities, standard operating procedures for my area.• Took over section that had previously failed inspection multiple times, implemented and streamlined procedures, and within 3 months, passed inspection and received Group Commanders Award for exemplary efforts.

Completed Coursework, Business Management & Marketing

Diploma, Diploma Specializing In A+, C+, Networking, Graduating With Business Honors

German Language Studies, German Language

Diploma, Quartermaster Operations - Weaponry/Armament