Joshua Romaniuk Email & Phone Number

Ancaster, Ontario, Canada

Oakville, Ontario, Canada

Oversee total daily operational requirements, accountable for wearing "multiple hats" to ensure profitability, quality assurance, and customer satisfaction/retention. Contribute to general HR activities, including interviewing and onboarding new staff, training employees on job responsibilities and the store's mission statement, setting and monitoring.

Maintained direct accountability for total daily operational requirements, balancing team performance, customer service, and store maintenance to ensure profitability, quality assurance, and customer satisfaction/retention. Led by example in delivering consistently high-level customer service, working to provide amicable resolutions to customer issues.

Provided hands-on support to the Store Manager in all areas of operation, serving as a direct liaison for department heads, ensuring optimal performance and quality standards were met to exceed customer expectations and secure return business.

Toronto, Canada Area

Collaborated in the design, construction, and launch of an up-scale boutique gourmet grocer, bakery, coffee shop and hot table.Assisted in locating the property and liaising with contracting staff during the construction phase, designing the store layout and developing the overall concept.Oversaw total recruitment and hiring efforts, including.

Worked to establish and foster exceptional customer relationships in a high-end specialty retail environment, maintaining specialized product knowledge and sourcing/procuring unique grocery items tailored to customer needs/requests. Won the Canadian Federation of Independent Grocers (CFIG) Bronze, Silver, Gold, and Platinum Awards which serving as the.

Super Market Smarts Course

High School Diploma