National Commercial Property Specialist -Large complex property losses of all types including total losses to major structures-Cyber Insurance losses (System Security, Social Engineering, Phishing)-Faith/Non-Profit/Heritage/Retirement Specialty Losses-Litigated Subrogation-Catastrophic (CAT) Losses-High Profile losses with Media coverage-Business Interruption/Extra Expense Commercial lossesAlso involved in special projects including Data Governance, Training etc.. •Senior National Claims Specialist examining complex specialty commercial losses in all regions across Canada, handling portfolio with individual losses in excess of $5 million and some subscription losses in the $12 million range, many involving High Profile clients as well as claims with Media exposure and public scrutiny • All complex property claims and large losses for Ecclesiastical are assigned to myself Nationwide in claims rotation, leading technical property expert for entire organization. Extended periods managing a substantial portion of EIO property portfolio solo. Also lead technical contact for Cyber losses (phishing, forensic IT review, data/organizational security, identity theft)• Unique book of business with many specialized clients including faith-based organizations, nonprofits, retirement facilities, educational institutions, member groups and associations as well as historic buildings and high-profile cultural buildings. • Frequent reporting to the most senior levels of management and working closely in a Tri Lateral model with Underwriting and Risk Inspection on all losses. External tri lateral with a focus on the customer, broker and insurer was also heavily utilized… • Data committee representative for Canada Claims in major Group Wide data management project including fulfilling UK reporting requirements and GDPR legislation

Field Adjusting as well as Examining of a large range of Commercial and Residential lossesFiles handled on a national basis including losses in Western Region and Central CanadaMajor CAT events including High River AB. Flooding and Wild Fires, various Hurricane and Tornado Events, B.C Flooding etc.• Direct field examination of a wide variety of property and liability losses, meeting on site with customers, stake holders, vendors, regulators, contractors, and other professionals • Handling large commercial and personal lines property claims in a variety of circumstances including total loss fires, water damage, crime losses etc.• Role included examining across Canada with a variety of IA partners reporting and taking direction on losses, most files were in excess of $50,000 with losses up to $4 million • Scoping, measurement and photography of losses and establishment of work parameters with contractors, engineers, cost assessors • Litigated file handling experience on several losses including testimony under oath and cross examinations. • Regional expert at Condo Losses for both Condo Corporations and owners • Took on internal role of Change Leader for major departmental restructure and transition in claims systems and practices for Atlantic Claims

•Examination of a variety of property and liability claims in the $50,000 to $100,000 range•Promoted to Field Adjuster within 6 months of being hired as a phone examiner •Effective management of files with very low pending with high file closure ratio, always additional experience via delegation of tasks within department and opportunities to contribute•Took on internal role of Recognition Champion involving organization of large region wide ceremony and presentation of awards

•Handling large multi-line book of business including complex commercial property files, general/municipal and product liability, construction, commercial auto and cargo. Most losses exceeded $100,000 and ranged upwards of $5 million.•Fast paced environment with high pending including litigated files, complex policy wording interpretations and contract analysis•Wide variety of specialty programs for many different industries requiring close collaboration with underwriting as well as management •Work within a highly complex regulatory environment with claims handled in many different provinces across several lines of business, this extended to building code requirements and other considerations depending on jurisdiction

•Fast and fair settlement of first party auto physical damage claims including complex liability determinations occasionally involving arbitration and litigation. Maintained lowest pending in department. •Promoted to accident benefit adjuster within 1 year of joining department. Coordinated treatment of injured insured within regulatory provincial guidelines •Promoted to Bodily injury/liability adjuster within 6 months, responsible for assessment and settlement of 3rd party injuries due auto accidents, slip and falls and other liability claims in the $50,000-$100,000 range