• Built a Payment Integrity organization at Prominence Health from the ground up• Increased team financial impact by 200% in first two years• Developed innovative approach to MSP premium correction - $10M captured• Revamped subrogation program leading to a tripling of savings in just over a year• Developed suite of overpayment detection reports, leading to tripling of post-pay recoveries• Matured the FWAE capability leading to a tenfold increase in recoveries

• Achieved industry leading results on acceptance rates and error rates as compared to other plans• Drove best-ever risk transfer payment outcomes for the ACA risk adjustment program• Built utilization metrics reporting capability, driving 25% improvement in performance

Led a team of analysts in building an enterprise predictive analytics capability to optimize inventory and supply chain operations. Leveraged analytics insights to inform executive reporting and decision-making at product level. Deployed a strategic sourcing platform, inclusive of supplier analytics, cost management, supplier performance management, and contract management. Launched and scaled an enterprise Managed Service Program to strategically source external contingent labor. • Implemented comprehensive Source-to-Pay procurement suite, providing insights into category spend, enabling contract lifecycle management, and embedding a strategic sourcing capability• Scaled MSP contingent worker program 100% in first year, achieving 6% savings on all positions • Implemented strategic supplier program, enabling supply chain efficiencies and stronger supplier management

Team Lead for Business Process Management (BPM) and Investment Prioritization - led a team to document, standardize, and streamline order-to-cash processes globally. Designed, launched, and managed a global prioritization process for investments in systems and tools.

Led the Business Management Strategy and Planning for Microsoft’s Americas Operations Center. Created and communicated strategic priorities across the organization, driven by metrics to track progress and ensure global alignment

Global invoicing operations team lead in the OEM division, encompassing a quarter of Microsoft revenue.Managed billing operations for an $18B revenue stream, including Office, Windows, and Windows Embedded. Responsible for revenue recognition integrity through to invoice generation and distribution. Designed and implemented an invoicing capability at scale for a new global digital supply chain.

Provided consulting services for strategic payment and cash flow optimization on existing and new product offerings. Responsible for managing the end to end procurement processes for bank services and third party ePay vendors

Led a team in prioritizing $70M portfolio of over 250 investment projects for Global Commercial Card. Managed integrity of proprietary financial modeling tool to determine optimal investments. Influenced executive leadership on which to fund and when to release funding throughout year

Responsible for business planning and financial modeling of customer redemption behavior, forecasting the associated balance sheet liability for the Membership Rewards loyalty program in 17 markets